{"id":"res-sales-chatbot-price-reply-check","audience":"sales","category":"fact-checking","technique":"verification","title":"Check a chatbot's pricing reply before it reaches a prospect","free":false,"task":"An AI assistant drafted a reply to a prospect's pricing questions, and you need to check it against the current price sheet before sending. You want exactly 4 numbered lines, one per claim in the draft, each labeled Correct, Wrong, or Not on price sheet, with the price sheet's version after any Wrong label. Use only the November 2026 price sheet, plain text, nothing else.","materialLabel":"The price sheet and the drafted reply (attached to your prompt automatically)","material":"PRICE SHEET - Northlight Survey Pro (effective Nov 1, 2026)\nStarter: $25/month, up to 3 users, 1,000 responses/month\nTeam: $79/month, up to 10 users, 10,000 responses/month\nBusiness: $199/month, up to 25 users, unlimited responses\nAnnual billing: 2 months free (pay for 10 of 12)\nNonprofit discount: 25% off any plan, with proof of status\n(Replaces the Jan 2026 sheet: Team was $69, annual billing was 15% off.)\n\n-----\nDRAFT REPLY (written by the AI assistant)\n1. Our Team plan is $69/month and includes up to 10 users.\n2. If you pay annually, you get 2 months free.\n3. As a nonprofit, you'd get 25% off any plan.\n4. We also offer a free 60-day trial on the Business plan.","rules":[{"type":"numberedItems","count":4},{"type":"plainText"}],"mistakes":[{"title":"Not naming the current sheet","why":"The old prices are in the footnote, and the AI may accept $69 because it appears there.","fix":"Say: \"Use only the Nov 2026 prices.\"","checks":["r0"]},{"title":"Calling the trial wrong","why":"The AI may say the trial is wrong or fine based on what's common, when the sheet just doesn't mention it.","fix":"Add: \"If the sheet doesn't mention it, label it Not on price sheet.\"","checks":["r1"]},{"title":"Getting a rewritten email","why":"The AI fixes the draft for you, and you can't see what was wrong.","fix":"Say: \"Label each claim only. Don't rewrite.\"","checks":["r2"]},{"title":"Not saying how many","why":"The AI decides the length itself and usually returns more lines, one per claim than you can use.","fix":"Be exact: \"exactly 4 numbered lines, one per claim.\"","checks":["numberedItems"]},{"title":"Getting markdown back","why":"AI defaults to bold labels and headings, which show up as stray symbols in your notes.","fix":"Ask for \"plain text, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Gives exact labels","patterns":["correct","not on (the )?price sheet","label"]},{"label":"Names the current sheet","patterns":["nov(ember)?","current","2026","not the (old|jan)"]},{"label":"Asks for the right version","patterns":["sheet('s)? (version|price)","correct (price|version)","give the"]},{"label":"Says exactly how many","patterns":["\\b(4|four)\\b.{0,25}(line|claim)","exactly \\d+"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"A price check needs the right price list and clear labels. Tell the AI which sheet is current and what to call claims the sheet doesn't cover.","rubricLabels":["Labels claim 1 Wrong with the current price of $79/month (the $69 is from the replaced Jan 2026 sheet)","Labels claims 2 and 3 Correct and claim 4 (the 60-day trial) Not on price sheet","Outputs only the 4 labeled lines using Correct, Wrong or Not on price sheet: no intro, no rewritten email, no sales tips"]}