{"id":"revops-account-reassignment-notice-email","audience":"revops","category":"sales-work","technique":"context","track":"sales","level":"beginner","title":"Tell a rep their accounts are moving, renewals first","free":false,"task":"Write an email to AE Eli about accounts being reassigned to him. Plain text under 90 words, subject line first, starting \"Hi Eli,\". State the number of accounts and total ARR, list only the three renewals due within 60 days of the effective date as dash bullets with their dates, and give the effective date from the corrected notice. Do not mention why Dana is leaving the territory. Line 1 must be exactly \"Subject: Account reassignment effective Nov 16\" and the email signs off \"RevOps\".","materialLabel":"Reassignment notice (attached to your prompt automatically)","material":"REASSIGNMENT NOTICE (RevOps): 12 accounts move from Dana Okoro to Eli Marsh. Total ARR $890K.\nEffective date: first notice said Mon Nov 9; corrected Nov 5 to Mon Nov 16 so Dana can hand off.\n\nRenewals in the 12 accounts:\n- Bluebird Foods - renews Dec 2\n- Cedar Logistics - renews Dec 15\n- Harbor Clinics - renews Jan 10 2027\n- Ironwood Supply - renews Feb 20 2027\n- Larkspur Co - renews Jan 3 2027\n- (the other 7 accounts renew after March 2027)\n\n60 days after Nov 16 is Jan 15 2027. So Bluebird, Cedar, Larkspur and Harbor all fall inside 60 days. Ironwood does not.\n\nReason Dana is leaving the territory: she's moving to the Enterprise team (internal, not for this email).\nHandoff meeting: Dana and Eli, Tue Nov 17, 30 minutes.","rules":[{"type":"maxWords","max":90},{"type":"plainText"}],"mistakes":[{"title":"Using the first date","why":"The AI writes Nov 9.","fix":"Add: \"Use the corrected effective date.\"","checks":["r0"]},{"title":"Listing all renewals","why":"The AI includes Ironwood and the later ones.","fix":"Add: \"List only renewals within 60 days of the effective date.\"","checks":["r1"]},{"title":"Explaining the reason","why":"The AI mentions the Enterprise move.","fix":"Add: \"Don't mention why Dana is leaving the territory.\"","checks":["r2"]},{"title":"Long email","why":"The AI writes a long formatted email.","fix":"Add: \"Plain text under 90 words.\"","checks":["maxWords","plainText"]}],"promptHints":[{"label":"Sets the opener","patterns":["hi eli","subject"]},{"label":"Gives the totals","patterns":["12 accounts","890","arr"]},{"label":"Uses the corrected date","patterns":["corrected","nov(ember)? 16"]},{"label":"Limits renewals","patterns":["within 60 days","only"]},{"label":"Bans the reason","patterns":["don.t mention","why dana"]}],"hint":"Give the opener, the facts to state, which renewals to list and what to leave out.","rubricLabels":["Line 1 starts with \"Subject:\" and the body starts with \"Hi Eli,\" and states 12 accounts with $890K total ARR effective Mon Nov 16 (not Nov 9), with line 1 exactly \"Subject: Account reassignment effective Nov 16\"","Lists exactly the four renewals inside 60 days as dash bullets with dates: Bluebird Foods Dec 2, Cedar Logistics Dec 15, Larkspur Co Jan 3 2027 and Harbor Clinics Jan 10 2027 (not Ironwood Supply)","Does not mention why Dana is leaving the territory, and the email signs off \"RevOps\""]}