{"id":"revops-clawback-day-count-scenarios","audience":"revops","category":"sales-work","technique":"verification","track":"sales","level":"intermediate","title":"Check three cancellations against the 90-day commission reversal rule","free":false,"task":"For each of the three deals, count the days from signing to cancellation and say whether the commission is reversed under the policy. Write exactly 3 numbered lines like \"1. Deal A - 71 days - Reversed - $4,200\" (amount shown only if reversed; otherwise write Not reversed). Then a final line exactly: \"Confirm with Finance before telling the rep.\" Day 90 counts as within the window. Plain text.","materialLabel":"Clawback policy and cancellations (attached to your prompt automatically)","material":"COMMISSION CLAWBACK POLICY (2026): If a customer cancels or stops paying on or before day 90 after the signing date, the commission paid on that deal is reversed in full. After day 90 there is no reversal. Day 1 is the day after signing.\n\nCANCELLATIONS:\nDeal A: signed Aug 10 2026; customer cancelled Oct 20 2026; commission paid $4,200.\nDeal B: signed Jul 15 2026; customer cancelled Oct 20 2026; commission paid $3,600.\nDeal C: signed Jul 22 2026; customer cancelled Oct 20 2026; commission paid $5,000.\n\nDay counts (days from signing to cancellation, verified): A = 71; B = 97; C = 90.\n\nOld policy (2025): 180-day window. Retired.\nNote: this is an analysis for RevOps; Finance confirms any actual reversal.","rules":[{"type":"numberedItems","count":3},{"type":"plainText"}],"mistakes":[{"title":"Using the old window","why":"The AI reverses Deal B under 180 days.","fix":"Add: \"Use the 2026 90-day window.\"","checks":["r2"]},{"title":"Excluding day 90","why":"The AI says Deal C is not reversed.","fix":"Add: \"Day 90 counts as within the window.\"","checks":["r1"]},{"title":"Missing the Finance line","why":"The AI ends with advice to the rep.","fix":"Add: \"Final line exactly: Confirm with Finance before telling the rep.\"","checks":["r0"]},{"title":"Wrong format","why":"The AI writes a table and explanation.","fix":"Add: \"3 numbered lines then the final line, plain text.\"","checks":["numberedItems","plainText"]}],"promptHints":[{"label":"Shows the line format","patterns":["deal a -","days -","reversed"]},{"label":"Sets the day 90 rule","patterns":["day 90","within the window","inclusive"]},{"label":"Adds the Finance line","patterns":["confirm with finance"]},{"label":"Uses the 2026 policy","patterns":["2026","90.day","not the old"]},{"label":"Plain numbered lines","patterns":["plain text","3 (numbered )?lines","exactly 3"]}],"hint":"Show the line format, say that day 90 counts and give the exact final line.","rubricLabels":["Has exactly 3 numbered lines for Deal A, Deal B and Deal C followed by a final line exactly \"Confirm with Finance before telling the rep.\"","Deal A is 71 days Reversed $4,200, Deal B is 97 days Not reversed, Deal C is 90 days Reversed $5,000 (day 90 counts)","The 180-day window from the 2025 policy is not used"]}