{"id":"revops-commission-question-intake-template","audience":"revops","category":"sales-work","technique":"format","track":"sales","level":"beginner","title":"Turn a rep's message into a commission-question intake with routing","free":false,"task":"Fill in an intake record from the rep's message using exactly these 6 labeled lines in plain text: Rep:, Deal:, Pay period:, Expected:, Received:, Question:. Use \"Not stated\" for anything the message doesn't say. Then add a final line exactly: \"Route to: Payroll team via the Commission Questions form.\" Do not answer the question or say whether the payout is right.","materialLabel":"Rep's message (attached to your prompt automatically)","material":"Message to RevOps from Mateo Ruiz (AE), Nov 5 2026:\n\n\"Hi, my October commission statement shows $3,150 for the Pinecone deal but I expected about $4,200 because the deal was $70,000 and I thought the rate was 6%. Maybe the split? I don't know. Can you tell me if this is right?\"\n\nPolicy: RevOps does not answer commission payout questions or confirm whether a payout is correct; Payroll (Finance) reviews them through the Commission Questions form.\nOther data (not in the message): Mateo's plan rate is 6%, the deal had a 75/25 split with another rep (do not use or mention).\nTone: neutral.","rules":[{"type":"plainText"},{"type":"maxWords","max":80}],"mistakes":[{"title":"Answering the question","why":"The AI explains the 75/25 split.","fix":"Add: \"Do not answer or say whether the payout is correct.\"","checks":["r2"]},{"title":"Using outside data","why":"The AI adds the plan rate or split from elsewhere.","fix":"Add: \"Use only the message; Not stated for gaps.\"","checks":["r1"]},{"title":"Missing the routing line","why":"The AI offers advice.","fix":"Add: \"End with the exact Route to line.\"","checks":["r2"]},{"title":"Wrong shape","why":"The AI writes paragraphs.","fix":"Add: \"Six labeled lines plus the routing line, plain text.\"","checks":["r0","plainText","maxWords"]}],"promptHints":[{"label":"Lists the six labels","patterns":["rep:","deal:","pay period","expected:","received:","question:"]},{"label":"Uses Not stated","patterns":["not stated"]},{"label":"Uses only the message","patterns":["only the message","don.t use"]},{"label":"Gives the routing line","patterns":["route to: payroll"]},{"label":"Bans answering","patterns":["do not answer","whether the payout"]}],"hint":"Give the six labels, the Not stated rule, the exact routing line and the ban on answering.","rubricLabels":["Has exactly six lines starting Rep:, Deal:, Pay period:, Expected:, Received:, Question: followed by the final routing line","Rep is Mateo Ruiz, Deal is Pinecone, Pay period is October, Expected is about $4,200 (6% of $70,000) and Received is $3,150, and the split is not mentioned as a fact","Question restates his question without answering it, and the final line is exactly \"Route to: Payroll team via the Commission Questions form.\""]}