{"id":"revops-comp-faq-new-hires-old-plan-trap","audience":"revops","category":"sales-work","technique":"grounding","track":"sales","level":"intermediate","title":"Write a 4-question comp FAQ for new hires using the current plan","free":false,"task":"Write an FAQ for new sales hires with exactly 4 pairs. Each pair is \"Q: ...\" on one line and \"A: ...\" on the next (answer under 25 words). Cover, in order: how commission is calculated, when it's paid, what happens at 100% attainment, and what happens if a customer cancels. Use the 2026 plan only. Plain text, no promises about future plan changes.","materialLabel":"Comp plan documents (attached to your prompt automatically)","material":"SALES COMP PLAN - 2026 (current)\n- Commission: 8% of first-year contract value on new business; 4% on renewals/expansions handled by AEs.\n- Payout: monthly, on the second payroll after the deal's invoice is paid by the customer.\n- Accelerator: at 100% of annual quota, rate rises to 12% on new business above quota.\n- Clawback: if a customer cancels or stops paying within 90 days of signing, commission on that deal is reversed.\n- Disputes: submit to RevOps within 30 days.\n\nSALES COMP PLAN - 2025 (retired Dec 31 2025)\n- Commission 10% on new business, no accelerator. Paid quarterly.\n- Clawback 180 days.\n\nDRAFT 2027 PLAN (not approved): rumored cap of $200K on annual commission. Do not repeat.\n\nNew hires start with a 3-month ramp: quota is prorated (details in their offer letter, not covered here).","rules":[{"type":"plainText"},{"type":"maxWords","max":170}],"mistakes":[{"title":"Using the retired plan","why":"The AI mixes 10% quarterly and 180 days.","fix":"Add: \"Use the 2026 plan only.\"","checks":["r1"]},{"title":"Repeating a rumor","why":"The AI mentions the $200K cap.","fix":"Add: \"No mention of future or draft plans.\"","checks":["r2"]},{"title":"Wrong order","why":"The AI covers topics in its own order.","fix":"Add: \"In order: calculation, payment, 100% attainment, cancellation.\"","checks":["r0"]},{"title":"Long answers","why":"The AI writes paragraph answers.","fix":"Add: \"Each answer under 25 words.\"","checks":["maxWords","plainText"]}],"promptHints":[{"label":"Sets the Q/A shape","patterns":["q:","a:"]},{"label":"Lists the four topics","patterns":["calculat","paid","100%","cancel"]},{"label":"Restricts to the current plan","patterns":["2026","current","only"]},{"label":"Bans future promises","patterns":["future","2027","draft"]},{"label":"Limits answer length","patterns":["under 25","\\d+\\s*words"]}],"hint":"Give the Q/A shape, the four topics in order and which plan year is allowed.","rubricLabels":["Has exactly 4 Q:/A: pairs covering calculation, payment timing, 100 percent attainment and cancellation in that order","Answers use 2026 facts only (8% on new business, monthly on the second payroll after invoice payment, 12% above quota at 100 percent, reversal within 90 days) and never 10%, quarterly or 180 days","Does not mention the 2027 cap or any future plan changes"]}