{"id":"revops-customer-count-three-definitions-reconcile","audience":"revops","category":"sales-work","technique":"verification","track":"sales","level":"advanced","title":"Reconcile three customer counts for the board","free":false,"task":"Three teams report different customer counts. Write exactly four plain-text lines starting Sales 438:, Finance 412:, CS 395:, Use for the board:. Each of the first three explains the difference to Finance's number with the subtraction. The board line picks the figure that matches the board glossary and names the glossary rule. Do not call any number wrong. Under 100 words.","materialLabel":"Your notes (attached to your prompt automatically)","material":"CUSTOMER COUNT REPORTS (Nov 1)\n- Sales dashboard: 438 customers. Counts every account with an active paid contract (412) plus 26 accounts on free trials.\n- Finance: 412 customers. Counts every account with an active paid contract. This includes 17 child accounts (separate billing entities under a parent).\n- Customer Success: 395 customers. Counts parent accounts only; the 17 child accounts are rolled into their parents.\n\nBOARD GLOSSARY (adopted Jan): \"Customers = accounts with an active paid contract. Trials are excluded. Child accounts are counted separately.\"\n\nContext: the CRO wants the biggest number; the CFO wants the glossary followed. Both numbers will appear in the same deck unless a single number is chosen.","rules":[{"type":"plainText"},{"type":"maxWords","max":100}],"mistakes":[{"title":"Picking the biggest","why":"The AI recommends 438 to look strongest.","fix":"Add: \"Pick the figure that matches the board glossary.\"","checks":["r1","r2"]},{"title":"Calling a number wrong","why":"The AI says Sales is wrong to include trials.","fix":"Add: \"Do not call any number wrong; explain the definition difference.\"","checks":["r2"]},{"title":"No subtraction shown","why":"The AI explains in words only.","fix":"Add: \"Show the subtraction: 438 - 26 = 412; 412 - 17 = 395.\"","checks":["r0"]},{"title":"Wrong format","why":"The AI writes a table and a long memo.","fix":"Add: \"Exactly four plain-text lines with these labels, under 100 words.\"","checks":["plainText","maxWords"]}],"promptHints":[{"label":"Names the lines","patterns":["sales 438","finance 412","cs 395","use for the board"]},{"label":"Shows subtraction","patterns":["438 - 26","412 - 17","subtraction"]},{"label":"Uses glossary","patterns":["glossary","board glossary"]},{"label":"No blame","patterns":["do not call","not call any","wrong"]},{"label":"Caps","patterns":["under 100 words","plain text"]}],"hint":"Name the four lines, show the subtractions, and tell it to follow the board glossary without calling any number wrong.","rubricLabels":["Sales 438 line shows 438 - 26 free-trial accounts = 412, and CS 395 line shows 412 - 17 child accounts = 395; the Finance 412 line says it counts active paid contracts including the 17 child accounts","Use for the board names 412 and cites the glossary rule (active paid contract, trials excluded, child accounts counted separately)","No number is called wrong, the CRO's preference for the biggest number is not used, and the four lines are in the given order"]}