{"id":"revops-median-first-response-readout","audience":"revops","category":"sales-work","technique":"verification","track":"sales","level":"intermediate","title":"Report median first-response time, not the average","free":false,"task":"Report first-response times for the week in exactly 3 plain-text lines starting Median:, Within 24 hours: and Slowest:. Median is the middle value after sorting the times (show the sorted list in parentheses). Within 24 hours gives the count out of 7 and the whole-number percent. Do not use the average. Under 60 words.","materialLabel":"Response times in hours (attached to your prompt automatically)","material":"First-response times (hours) for 7 inbound leads this week, in the order they arrived:\n\nLead A: 9\nLead B: 70\nLead C: 3\nLead D: 6\nLead E: 2\nLead F: 30\nLead G: 5\n\nTarget: first response within 24 hours.\nA manager asked: \"What's our average response time?\" RevOps reports the median instead, because a few very slow responses distort averages. The average would be 17.9 hours (do not report it).\nRounding: whole numbers.\n\nContext: these seven leads all came through the website demo form between Monday and Friday. The SDR team works Monday to Friday, 8 am to 6 pm, but the response clock runs 24/7, so a lead that arrives Friday evening can show a long response time over the weekend. RevOps reviews the numbers every Monday and does not remove weekend leads.","rules":[{"type":"plainText"},{"type":"maxWords","max":60}],"mistakes":[{"title":"Reporting the average","why":"The AI gives 17.9 hours.","fix":"Add: \"Do not report the average.\"","checks":["r2"]},{"title":"Unsorted median","why":"The AI picks the middle of the original order (6 is coincidentally middle but may be wrong).","fix":"Add: \"Sort the times first and show the sorted list.\"","checks":["r1"]},{"title":"Wrong count","why":"The AI counts 24 hours as exceeded.","fix":"Add: \"Within 24 hours counts values of 24 or less.\"","checks":["r2"]},{"title":"Extra text","why":"The AI adds analysis.","fix":"Add: \"Exactly 3 lines, plain text, under 60 words.\"","checks":["r0","plainText","maxWords"]}],"promptHints":[{"label":"Lists the labels","patterns":["median:","within 24 hours","slowest:"]},{"label":"Defines the median","patterns":["middle value","sorted"]},{"label":"Bans the average","patterns":["do not use the average","no average"]},{"label":"Asks for count and percent","patterns":["out of 7","percent"]},{"label":"Limits form","patterns":["plain text","under 60"]}],"hint":"Give the three labels, define the median with the sorted list and ban the average.","rubricLabels":["Has exactly three lines starting Median:, Within 24 hours: and Slowest: in that order","Median is 6 hours and shows the sorted list (2, 3, 5, 6, 9, 30, 70) in parentheses","Within 24 hours is 5 of 7 (71%), Slowest is 70 hours (Lead B), and the average of 17.9 hours is not reported"]}