{"id":"revops-playbook-objection-talk-track","audience":"sales","category":"sales-work","technique":"constraints","track":"sales","level":"beginner","title":"Write an honest objection talk track for the playbook","free":false,"task":"You're adding an objections section to the sales playbook. For each of the three objections in the notes, write a two-line pair: \"They say:\" then \"You say:\". Use only the approved proof points, and don't use any deadline or price-increase pressure. Plain text, under 150 words.","materialLabel":"Objection notes and approved proof points (attached to your prompt automatically)","material":"TOP OBJECTIONS - from 40 lost-deal reviews, Q3 2026\n1. \"We already use spreadsheets and they work fine.\"\n2. \"Your price is higher than the other tool we're looking at.\"\n3. \"We don't have time to switch right now.\"\n\nAPPROVED PROOF POINTS (cleared by Marketing and Legal, Oct 2026):\n- Median customer goes live in 9 business days.\n- Fenrow Supply cut month-end close from 6 days to 3 days (case study, approved for use).\n- Free data import from spreadsheets for every new customer.\n- Month-to-month plan available; annual plan is 15% less per month.\n\nNOT APPROVED:\n- \"Saves 20 hours a week\" (from an old blog post, no source).\n- Any customer quote not in a published case study.\n\nRep tricks seen in calls (from deal reviews):\n- \"Pricing goes up Dec 1\" (not true).\n- \"Only 2 onboarding slots left this month\" (not true).","rules":[{"type":"plainText"},{"type":"maxWords","max":150}],"mistakes":[{"title":"Not naming the approved list","why":"The AI grabs the most persuasive line, including unapproved claims.","fix":"Add: \"Use only the approved proof points.\"","checks":["r1"]},{"title":"Allowing pressure tactics","why":"Sales copy from AI often adds urgency like \"prices go up soon\".","fix":"Add: \"No deadlines, scarcity or price-increase pressure.\"","checks":["r2"]},{"title":"No pair format","why":"The AI writes paragraphs of advice for each objection.","fix":"Show it: \"They say: ... then You say: ..., one line each.\"","checks":["r0"]},{"title":"Getting markdown","why":"The AI bolds the objections and adds headings.","fix":"Add: \"Plain text, no bold.\"","checks":["plainText","maxWords"]}],"promptHints":[{"label":"Shows the pair format","patterns":["they say:","you say:"]},{"label":"Uses approved points only","patterns":["approved","only (the )?(proof|approved)"]},{"label":"Bans pressure","patterns":["urgency","pressure","deadline","scarcity"]},{"label":"Covers each objection","patterns":["each objection","three objections","3 objections"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown"]}],"hint":"Reps will say exactly what the playbook says. Show the AI the line format and tell it which claims are allowed and which pressure is off-limits.","rubricLabels":["Has three pairs, one per objection, each with a \"They say:\" line followed by a \"You say:\" line","Uses no claim outside the approved proof points (no \"20 hours a week\" and no invented customer quote)","Uses no deadline or scarcity pressure (no price going up, no limited slots or offers ending)"]}