{"id":"revops-process-change-three-bullet-email","audience":"managers","category":"sales-work","technique":"context","track":"sales","level":"beginner","title":"Announce a discount-approval process change in three bullets","free":false,"task":"Write an email to the sales team announcing a process change. Plain text under 90 words, subject line first, with exactly 3 dash bullets labeled What changes:, When: and What to do:. Use the corrected effective date from the notes, not the earlier one, and name the CRM field exactly as written. Sign off \"Gwen\".","materialLabel":"Change memo with correction (attached to your prompt automatically)","material":"MEMO FROM REVOPS (Gwen), Nov 4:\n\"Starting Monday Nov 9, any discount above 10% needs manager approval before a quote is sent.\"\n\nCORRECTION (Nov 5): \"Moving the effective date to Monday Nov 16 so managers can be trained. Quotes already sent before Nov 16 are not affected.\"\n\nDetails:\n- Reps set the CRM field 'Approval Status' to 'Requested' and tag their manager.\n- Managers set it to 'Approved' or 'Declined' within 1 business day.\n- A quote can't be generated while the field says 'Requested' or 'Declined'.\n- Discounts of 10% or less are unchanged.\n- Questions: #deal-desk.\n\nOld process (no longer applies): reps could send quotes with up to 15% discount and report afterward.","rules":[{"type":"maxBullets","max":3},{"type":"plainText"}],"mistakes":[{"title":"Using the first date","why":"The AI writes Nov 9.","fix":"Add: \"Use the corrected effective date.\"","checks":["r1"]},{"title":"Paraphrasing the field name","why":"The AI writes 'approval field'.","fix":"Add: \"Name the CRM field exactly: Approval Status.\"","checks":["r2"]},{"title":"Wrong format","why":"The AI writes numbered sections and bold.","fix":"Add: \"Exactly three dash bullets with the labels, plain text.\"","checks":["r0","maxBullets","plainText"]}],"promptHints":[{"label":"Lists the three labels","patterns":["what changes","when:","what to do"]},{"label":"Uses the corrected date","patterns":["corrected","nov(ember)? 16"]},{"label":"Names the field","patterns":["approval status","exactly"]},{"label":"Sets form and sign-off","patterns":["subject","gwen","plain text"]},{"label":"Limits length","patterns":["under 90","\\d+\\s*words"]}],"hint":"Give the bullet labels, the date to use and ask for the field name exactly as written.","rubricLabels":["Line 1 starts with \"Subject:\" and the email has exactly three dash bullets starting What changes:, When: and What to do:","When says Monday Nov 16 (not Nov 9) and notes that quotes already sent before Nov 16 are not affected","What to do names the CRM field 'Approval Status' set to 'Requested' with the manager tagged, and the email signs off Gwen"]}