{"id":"revops-rep-scorecard-message-neutral","audience":"managers","category":"sales-work","technique":"tone","track":"sales","level":"beginner","title":"Send a rep their weekly scorecard in a neutral message","free":false,"task":"Write a short message to a rep with their weekly scorecard. Plain text, starting exactly with \"Hi Mateo,\". Give exactly 3 dash bullets, one per metric, each like \"Calls: 52 of 60 (87%)\" with the whole-number percent of target. End with the exact line \"Next 1:1: Thu Nov 12.\" Use a neutral tone: no praise, no criticism, no comparison to other reps. Under 60 words.","materialLabel":"Weekly numbers (attached to your prompt automatically)","material":"Week ending Fri Nov 6 2026 - Mateo Ruiz, AE.\n\nTargets and actuals:\n- Calls: actual 52, target 60\n- Meetings held: actual 7, target 8\n- Pipeline created: actual $210K, target $250K\n\nTeam notes (do not include): Beatriz had 66 calls; Mateo's manager thinks he 'needs to push harder'.\nNext 1:1 with manager Lin: Thursday Nov 12.\nPercent rounding: whole numbers (52/60 = 86.7% -> 87%; 7/8 = 87.5% -> 88%; 210/250 = 84%).\n\nContext: managers send scorecards every Friday to their reps; the message is meant to give numbers only so the 1:1 on Thursday can focus on the conversation. Targets are set for the quarter and do not change weekly. Calls and meetings come from the CRM activity log; pipeline created counts new, unique opportunities only. Mateo has been in the role for eight months.","rules":[{"type":"maxBullets","max":3},{"type":"plainText"}],"mistakes":[{"title":"Adding judgments","why":"The AI writes 'great effort' or 'push harder'.","fix":"Add: \"Neutral tone; no praise or criticism.\"","checks":["r2"]},{"title":"Comparing to Beatriz","why":"The AI mentions the other rep's calls.","fix":"Add: \"No comparisons to other reps.\"","checks":["r2"]},{"title":"Wrong percents","why":"The AI truncates 87.5% to 87%.","fix":"Add: \"Round to whole numbers.\"","checks":["r1"]},{"title":"Missing last line","why":"The AI ends differently.","fix":"Add: \"End with exactly: Next 1:1: Thu Nov 12.\"","checks":["r0","maxBullets","plainText"]}],"promptHints":[{"label":"Sets the opener","patterns":["hi mateo"]},{"label":"Fixes 3 bullets","patterns":["3 (dash )?bullets","three","exactly 3"]},{"label":"Shows the bullet form","patterns":["52 of 60","% of target"]},{"label":"Sets the exact last line","patterns":["next 1:1: thu nov 12"]},{"label":"Bans judgments","patterns":["neutral","no praise","comparison"]}],"hint":"Give the opener, the bullet form, the exact last line and a neutral-tone rule.","rubricLabels":["Starts exactly with \"Hi Mateo,\" and has exactly 3 dash bullets for Calls, Meetings held and Pipeline created","The bullets read Calls: 52 of 60 (87%), Meetings held: 7 of 8 (88%) and Pipeline created: $210K of $250K (84%)","Ends with the exact line \"Next 1:1: Thu Nov 12.\" and contains no praise, criticism or comparison to other reps"]}