{"id":"revops-sla-compliance-by-source-table","audience":"revops","category":"sales-work","technique":"format","track":"sales","level":"intermediate","title":"Report SLA compliance by lead source, lowest first","free":false,"task":"Make a markdown table with columns Source | Leads | Within SLA | Compliance | Status, sorted from the lowest compliance to the highest. Compliance is within SLA divided by leads, whole-number percent. Status is \"Below target\" if compliance is under 80%, otherwise \"On target\" (exactly 80% is On target). Last line exactly: \"Target: 80% within 24 hours.\" No bold, nothing else.","materialLabel":"Week 44 SLA data (attached to your prompt automatically)","material":"First-touch SLA results by lead source, week of Oct 26 2026 (SLA = first touch within 24 hours):\n\nInbound: 120 leads, 102 within SLA\nPartner: 40 leads, 28 within SLA\nEvents: 60 leads, 45 within SLA\nWebinar: 80 leads, 72 within SLA\n\nTarget: 80% within 24 hours.\nA sales manager says Partner is fine because 'those leads are lower quality'. Apply the target.\nOld target (2025): 70%. Retired.\n\nContext: SLA compliance is reviewed every Monday with the SDR managers. A lead counts as within SLA only if a rep logged a call, email or meeting within 24 hours of the lead being created; automatic emails do not count. Weekend leads are included because the clock runs 24/7. Data comes from the CRM activity export of Nov 2.","rules":[{"type":"plainText"},{"type":"maxWords","max":80}],"mistakes":[{"title":"Using the old target","why":"The AI treats 70% as passing.","fix":"Add: \"Use the 80% target.\"","checks":["r2"]},{"title":"Wrong sort","why":"The AI keeps the input order.","fix":"Add: \"Sort lowest compliance first.\"","checks":["r0"]},{"title":"Missing the closing line","why":"The AI adds commentary.","fix":"Add: \"End with exactly: Target: 80% within 24 hours.\"","checks":["r2"]},{"title":"Bold and extras","why":"The AI bolds flagged rows.","fix":"Add: \"No bold, nothing else.\"","checks":["plainText","maxWords","r1"]}],"promptHints":[{"label":"Names the columns","patterns":["source","leads","within sla","compliance","status"]},{"label":"Defines compliance","patterns":["within sla divided by leads"]},{"label":"States the target rule","patterns":["under 80","exactly 80","below target"]},{"label":"Sorts rows","patterns":["lowest","sort"]},{"label":"Adds the exact last line","patterns":["target: 80%","exactly"]}],"hint":"Define compliance and Status, the sort and the exact closing line.","rubricLabels":["Is a table with columns Source, Leads, Within SLA, Compliance and Status with rows sorted Partner, Events, Inbound, Webinar","Compliance values are Partner 70%, Events 75%, Inbound 85% and Webinar 90%","Status is Below target for Partner and Events and On target for the others, the last line is exactly \"Target: 80% within 24 hours.\", and there is no bold"]}