{"id":"revops-who-to-ask-escalation-table","audience":"revops","category":"sales-work","technique":"format","track":"sales","level":"beginner","title":"Build a who-to-ask table for common RevOps questions","free":false,"task":"Make a markdown table with columns Question type | Ask | Where | Response time and exactly 5 rows, one for each question type in the notes, in the order listed. Use the current owners (the Oct 30 changes) and nothing from the old list. No bold and nothing outside the table. Under 130 words.","materialLabel":"Support routing doc with changes (attached to your prompt automatically)","material":"REVOPS SUPPORT ROUTING (updated Oct 30 2026)\n\n1. CRM access or login problems -> Gwen, in #revops-help, within 1 business day. (Previously Omar; Omar moved to Finance Ops Oct 30.)\n2. Commission statement questions -> Payroll team (Finance), via the Commission Questions form, within 5 business days. RevOps cannot change payouts.\n3. Quote or discount approval status -> Deal Desk (Marta), in #deal-desk, within 1 business day.\n4. Territory or account ownership disputes -> Sales Ops manager (Lin), by email, within 2 business days.\n5. Report or dashboard requests -> RevOps analyst queue (Priya), via the Report Request form, within 3 business days.\n\nOld list (before Oct 30): CRM access -> Omar. Retired.\nNot a question type: password resets (IT handles).","rules":[{"type":"plainText"},{"type":"maxWords","max":130}],"mistakes":[{"title":"Using the old owner","why":"The AI writes Omar for CRM access.","fix":"Add: \"Use the Oct 30 owners; Omar is retired from this list.\"","checks":["r1"]},{"title":"Including password resets","why":"The AI adds a sixth row.","fix":"Add: \"Exactly 5 rows in the order listed.\"","checks":["r0"]},{"title":"Bold and commentary","why":"The AI bolds headers and adds tips.","fix":"Add: \"No bold; nothing outside the table.\"","checks":["r2","plainText","maxWords"]}],"promptHints":[{"label":"Names the columns","patterns":["question type","ask","where","response time"]},{"label":"Fixes the rows","patterns":["5 rows","in the order listed"]},{"label":"Uses current owners","patterns":["current","oct 30","not the old"]},{"label":"Excludes extras","patterns":["password"]},{"label":"Table only","patterns":["no bold","nothing outside"]}],"hint":"Name the columns, fix the five rows and say to use the current owners.","rubricLabels":["Is a table with columns Question type, Ask, Where and Response time with exactly 5 rows in the listed order","CRM access is Gwen in #revops-help (not Omar), commissions go to the Payroll team via the Commission Questions form within 5 business days, and quotes go to Deal Desk (Marta) in #deal-desk","Territory disputes go to Lin by email within 2 business days, reports go to Priya via the Report Request form within 3 business days, and there is no bold or text outside the table"]}