{"id":"risk-dsr-procedure-conflicts","audience":"compliance","category":"legal-compliance","track":"legal","technique":"verification","level":"advanced","title":"Build a checklist from the procedure and flag conflicts with the FAQ","free":false,"task":"Two internal documents disagree. Write a prompt for plain text with a CHECKLIST section of five lines starting \"- [ ]\" built only from the procedure, then a QUESTIONS FOR PRIVACY LEAD section with one question per conflict between the procedure and the FAQ. At most 8 bullets in total, each under 20 words. Do not say which document is right.","materialLabel":"Your material (attached to your prompt automatically)","material":"PROCEDURE PRV-07 v3 (owned by the privacy lead)\n1. Log the request on the day it arrives.\n2. Verify the requester using two details already on file.\n3. Search CRM, Support desk and Billing.\n4. The privacy lead reviews every response before it is sent.\n5. Respond within 30 days of receipt and close in the tracker.\n\nSUPPORT TEAM FAQ (written by the support team lead, last edited in spring)\n- Q: How do I verify someone? A: Matching the email address they write from is enough.\n- Q: How long do we have? A: 45 days.\n- Q: Do I need to ask the privacy lead? A: Not if the person has fewer than 20 records; you can send the response yourself.\n- Q: Where do I look? A: CRM, Support desk and Billing.","rules":[{"type":"plainText"},{"type":"maxBullets","max":8}],"promptHints":[{"label":"Two sections","patterns":["checklist","questions for privacy lead"]},{"label":"Procedure only","patterns":["procedure only","only the procedure","from the procedure"]},{"label":"Conflicts","patterns":["conflict","faq"]},{"label":"No ruling","patterns":["which document","not say","don't decide","do not decide"]},{"label":"Bullet cap","patterns":["8 bullets","at most 8","under \\d+"]}],"mistakes":[{"title":"Blending the FAQ into the checklist","why":"AI mixes 45 days or email-only verification into the checklist.","fix":"Say: \"CHECKLIST follows the procedure only.\"","checks":["r0"]},{"title":"Missing a conflict","why":"AI lists one or two differences and skips review.","fix":"Say: \"One question per conflict: verification, response time and review.\"","checks":["r1"]},{"title":"Picking a winner","why":"AI says the procedure is correct or the FAQ is outdated.","fix":"Say: \"Do not say which document is right; ask the privacy lead.\"","checks":["r2"]},{"title":"Getting markdown back","why":"AI adds bold, headings and bullets by default, which show up as stray symbols when pasted.","fix":"Say \"plain text, no bold, no headings, no asterisks\".","checks":["plainText"]},{"title":"Too many bullets","why":"AI lists everything it finds instead of stopping at your limit.","fix":"Say \"at most N bullets, nothing else\" and name the limit.","checks":["maxBullets"]}],"hint":"Say to follow the procedure, turn each FAQ conflict into a question and not to rule.","mission":"Follow the procedure and ask about every conflict.","musts":["Checklist from procedure only","Conflicts as questions","No ruling"],"rubricLabels":["The CHECKLIST section has five lines starting \"- [ ]\" that follow the procedure (two details, 30 days, privacy lead reviews every response)","QUESTIONS FOR PRIVACY LEAD has three questions on the conflicts: verification (two details versus email address), response time (30 versus 45 days) and review (every response versus fewer than 20 records)","The reply does not decide which document is correct and does not mention what a law requires"]}