{"id":"sales-accept-counter-with-conditions-email","audience":"sales","category":"sales-work","technique":"constraints","track":"sales","level":"intermediate","title":"Accept the buyer's counteroffer on three stated conditions","free":false,"task":"Write an email accepting the buyer's counteroffer, conditional on three things, plain text under 110 words, subject line first, starting \"Hi Lars,\". List the three conditions as dash bullets in the order of the notes. State the final annual price, not the earlier ones, and end with the sentence \"If that works, I'll send the order form today.\" Do not agree to anything outside the notes.","materialLabel":"Negotiation thread (attached to your prompt automatically)","material":"Buyer: Lars Ekdahl, procurement at Norrland Mills. Rep: Hana.\n\nPrices: first quote $48,000 per year; buyer's counter (Nov 4): $42,000 per year for 24 months; Hana's earlier reply (Nov 5): $45,000. Manager approval received Nov 6 for $43,500 per year IF the buyer agrees to all three: (1) a 24-month term, (2) annual payment up front, (3) signing by Nov 20.\n\nHana may not agree to: price below $43,500, net 60 payment, a refund clause, or custom SLAs (these were mentioned in the thread). Hana can mention that implementation support is included (already in the quote).\n\nHana's signature: Hana. Today: Fri Nov 6.","rules":[{"type":"maxWords","max":110},{"type":"plainText"}],"mistakes":[{"title":"Using an earlier price","why":"The AI writes $45,000 or $42,000.","fix":"Add: \"Use the approved final price, $43,500.\"","checks":["r0"]},{"title":"Granting extras","why":"The AI agrees to net 60 or an SLA.","fix":"Add: \"Agree to nothing outside the notes.\"","checks":["r2"]},{"title":"Missing the closing sentence","why":"The AI ends with 'let me know'.","fix":"Add: \"End with the exact sentence.\"","checks":["r2"]},{"title":"Wrong bullets or length","why":"The AI lists extra conditions in prose.","fix":"Add: \"Exactly three dash bullets in the order of the notes.\"","checks":["r1","maxWords","plainText"]}],"promptHints":[{"label":"Sets the opener","patterns":["hi lars","subject"]},{"label":"States the final price","patterns":["43,500","final"]},{"label":"Lists three conditions","patterns":["three","24.month","up front","nov(ember)? 20"]},{"label":"Sets the exact ending","patterns":["if that works","exactly"]},{"label":"Bans extras","patterns":["net 60","refund","sla","outside the notes"]}],"hint":"Give the opener, the final price, the three conditions in order and the exact closing sentence.","rubricLabels":["Line 1 starts with \"Subject:\" and the body starts with \"Hi Lars,\" and states $43,500 per year as the price","Lists exactly three dash bullets in this order: a 24-month term, annual payment up front, signing by Nov 20","Ends with the sentence \"If that works, I'll send the order form today.\" and agrees to nothing outside the notes (no lower price, net 60, refund clause or custom SLA)"]}