{"id":"sales-agency-scope-change-quote-hours","audience":"consultants","category":"sales-work","technique":"constraints","track":"sales","level":"intermediate","title":"Quote a scope change with hours, rate and the knock-on date","free":false,"task":"A client asked for extra pages. Reply in plain text under 100 words, subject line first, starting \"Hi Colm,\". Show the quote as one line of math (pages x hours x rate), state the new delivery date, and ask him to reply \"Approved\" to proceed. Do not start the work before approval, and don't offer a discount. Use the agency's current rate.","materialLabel":"Project and rate sheet (attached to your prompt automatically)","material":"Agency: Slate & Co. Strategist: Ayo Bello. Client: Colm Doyle, owner of Doyle Tools.\n\nProject: 6-page website, fixed fee $7,200, delivery Dec 4 2026.\nColm's request (Nov 5): add 3 extra product pages.\nEstimate: 5 hours per page. Change-order rate: $110 per hour (2026). (2025 rate was $95; retired.)\nSchedule impact: adds 4 working days; new delivery Dec 10 2026.\nChange orders must be approved in writing (email OK) before work starts.\nDiscounts: none for change orders.\n\nTone: Colm is brisk and likes numbers.","rules":[{"type":"maxWords","max":100},{"type":"plainText"}],"mistakes":[{"title":"Using the old rate","why":"The AI uses $95.","fix":"Add: \"Use the 2026 rate of $110.\"","checks":["r2"]},{"title":"Math missing","why":"The AI writes 'about $1,600'.","fix":"Add: \"Show 3 x 5 x $110 = $1,650 in one line.\"","checks":["r0"]},{"title":"Starting before approval","why":"The AI says 'we've begun'.","fix":"Add: \"Work starts after approval.\"","checks":["r2"]},{"title":"Long email","why":"The AI writes a long formatted email.","fix":"Add: \"Plain text under 100 words.\"","checks":["r1","maxWords","plainText"]}],"promptHints":[{"label":"Sets the opener","patterns":["hi colm","subject"]},{"label":"Asks for the math line","patterns":["3 x 5","pages x hours","math"]},{"label":"States the new date","patterns":["dec(ember)? 10"]},{"label":"Requires the approval phrase","patterns":["approved"]},{"label":"Bans discount and early start","patterns":["no discount","after approval"]}],"hint":"Ask for the one-line math, the new date, the approval phrase and no discount.","rubricLabels":["Line 1 starts with \"Subject:\" and the body starts with \"Hi Colm,\" and shows 3 pages x 5 hours x $110 = $1,650 in one line","States the new delivery date of Dec 10 2026 (from Dec 4) and asks him to reply \"Approved\" to proceed","Says work starts after approval, offers no discount, and does not use the old $95 rate"]}