{"id":"sales-ask-se-for-help-slack-four-lines","audience":"sales","category":"sales-work","technique":"format","track":"sales","level":"beginner","title":"Ask your sales engineer for help in four labeled lines","free":false,"task":"Write a Slack message to your sales engineer, Yusuf, in plain text with exactly 4 lines starting Ask:, Context:, Deadline:, Link:. Ask is one specific request. Context is one sentence from the notes. Deadline is a day and date. Link uses the placeholder [deal link]. Under 60 words, no emoji, and no \"quick\" or \"when you get a chance\".","materialLabel":"Deal context (attached to your prompt automatically)","material":"Rep: Amara. SE: Yusuf. Deal: Tolliver Credit Union, $58,000/year.\n\nSituation: The buyer's IT team asked on Nov 5 whether our app supports their identity provider (Azure AD) for single sign-on, and for a test tenant to try it. Amara doesn't know the answer.\n\nBuyer's timeline: IT wants to review SSO before a Nov 20 steering meeting. Amara needs to reply to them by Tue Nov 10.\n\nWhat Amara needs from Yusuf: confirm whether Azure AD SSO is supported, and set up a test tenant for the buyer if it is.\nYusuf is in a customer workshop Monday Nov 9 (limited availability). Today is Fri Nov 6.\n\nTeam culture note: Yusuf dislikes 'quick ask' style messages with no detail.","rules":[{"type":"plainText"},{"type":"maxWords","max":60}],"mistakes":[{"title":"Vague ask","why":"The AI writes 'can you help with the Tolliver deal'.","fix":"Add: \"Ask is one specific request.\"","checks":["r1"]},{"title":"No day and date","why":"The AI writes 'soon' or 'ASAP'.","fix":"Add: \"Deadline: day and date.\"","checks":["r2"]},{"title":"Banned phrasing","why":"The AI writes 'quick ask' or 'when you get a chance'.","fix":"Add: \"No quick or when you get a chance, no emoji.\"","checks":["r2"]},{"title":"Chatty message","why":"The AI writes a greeting and a paragraph.","fix":"Add: \"Four labeled lines, plain text, under 60 words.\"","checks":["r0","plainText","maxWords"]}],"promptHints":[{"label":"Lists the four labels","patterns":["ask:","context:","deadline:","link:"]},{"label":"Requires a specific ask","patterns":["specific","one request"]},{"label":"Requires day and date","patterns":["day and date","tue nov 10"]},{"label":"Uses the placeholder","patterns":["\\[deal link\\]","placeholder"]},{"label":"Bans filler","patterns":["no emoji","quick","when you get a chance"]}],"hint":"Give the four labels and what each one must contain, and list the phrases to avoid.","rubricLabels":["Has exactly four lines starting Ask:, Context:, Deadline: and Link: in that order","Ask is one specific request to confirm Azure AD SSO support and set up a test tenant, and Context is one sentence about the buyer's IT question before the Nov 20 steering meeting","Deadline is Tue Nov 10 with the day and date, Link is exactly [deal link], and the message has no emoji and neither quick nor when you get a chance"]}