{"id":"sales-call-objections-log-who-raised","audience":"sales","category":"sales-work","technique":"verification","track":"sales","level":"intermediate","title":"Log the objections from a call transcript and who actually raised them","free":false,"task":"From the call transcript, list the objections in numbered lines \"N. Objection - Raised by (name) - minute\". Include only objections the buyers raised, not the rep's hypotheticals or questions. List them in time order. Write exactly 3 lines, plain text, each under 18 words, and then a final line starting \"Not an objection:\" naming one thing that sounds like one but isn't.","materialLabel":"Call transcript with timestamps (attached to your prompt automatically)","material":"Call with Alder Hospitality, Nov 5 2026. Rep: Joss. Buyers: Pilar (GM) and Quentin (finance).\n\n[03:10] Joss: A lot of hotels worry the setup takes months. Does that worry you?\n[03:25] Pilar: Not really, our last system took two weeks.\n[07:40] Quentin: Our budget for software is set until July. I can't add anything before then.\n[09:15] Pilar: Our front desk staff are not great with new tools, so training is my concern.\n[12:30] Joss: Some people ask about integrations with their booking engine. \n[12:45] Quentin: We use Staybook for that. Does it work with it?\n[15:05] Pilar: I need to see the price before I can say anything. Send me the quote.\n[18:20] Quentin: We had a bad experience with a vendor who disappeared after the sale. \n[20:00] Pilar: Send the quote and we'll talk Friday.\n\nNote: Quentin's 12:45 line is a question, not an objection. Joss's \"worry the setup takes months\" at 03:10 was a hypothetical; Pilar did not agree.","rules":[{"type":"numberedItems","count":3},{"type":"plainText"}],"mistakes":[{"title":"Treating rep hypotheticals as objections","why":"The AI lists 'setup takes months'.","fix":"Add: \"Only objections the buyers raised.\"","checks":["r1"]},{"title":"Wrong speaker","why":"The AI credits Pilar for Quentin's lines.","fix":"Add: \"Name who raised each objection with the minute.\"","checks":["r1"]},{"title":"Missing the Not an objection line","why":"The AI ends after the list.","fix":"Add: \"Final line: Not an objection: and one example.\"","checks":["r2"]},{"title":"Format sprawl","why":"The AI writes tables and summaries.","fix":"Add: \"3 numbered lines then the final line, plain text.\"","checks":["r0","numberedItems","plainText"]}],"promptHints":[{"label":"Shows the line format","patterns":["raised by","minute","objection -"]},{"label":"Limits to buyers","patterns":["buyers raised","not the rep","only objections"]},{"label":"Orders by time","patterns":["time order","minute"]},{"label":"Adds the final line","patterns":["not an objection"]},{"label":"Plain numbered lines","patterns":["plain text","3 (numbered )?lines","exactly 3"]}],"hint":"Show the line format, limit it to buyer objections and name the final line.","rubricLabels":["Has exactly 3 numbered lines in time order, each in the form Objection - Raised by name - minute","The three objections are the budget set until July (Quentin, 07:40), the training concern (Pilar, 09:15) and the vendor-disappeared concern (Quentin, 18:20)","The final line starts \"Not an objection:\" and names the Staybook integration question, the setup-time hypothetical or the request for the quote, and the log does not attribute the setup-time worry to Pilar"]}