{"id":"sales-caterer-guest-count-tier-quote-reply","audience":"small-business","category":"sales-work","technique":"verification","track":"sales","level":"intermediate","title":"Quote a catering order and point out the cheaper tier","free":false,"task":"Ravi Anand asked for catering for 48 guests. Write a plain-text reply from Maya under 100 words. Show two lines of math, one for 48 guests and one for 50 guests, then say how much 50 guests saves and that the choice is his. No made-up discounts. Sign off Maya.","materialLabel":"Your notes (attached to your prompt automatically)","material":"CATERING PRICE LIST - Maya's Kitchen (lunch buffet, per person)\n- 20 to 49 guests: $28 per person.\n- 50 to 99 guests: $24 per person.\n- 100 or more guests: $21 per person.\n- Delivery fee: $45 for events under 50 guests; free for 50 or more.\n- Minimum order: 20 guests. Final headcount is due 5 days before the event.\n- Dietary requests (vegetarian, gluten-free) at no extra charge.\n\nREQUEST from Ravi Anand (Westfield Accounting), Nov 4: \"We're planning a lunch for 48 people on Dec 11. What would that cost?\"\nNote: Ravi has not said whether the headcount can change. The price list is current (effective Oct 1).","rules":[{"type":"plainText"},{"type":"maxWords","max":100}],"mistakes":[{"title":"Quoting only 48","why":"The AI gives one total and misses the cheaper tier.","fix":"Add: \"Also show the 50-guest total and the saving.\"","checks":["r1"]},{"title":"Forgetting delivery","why":"The AI leaves out the $45 fee for 48 guests.","fix":"Add: \"Delivery is $45 under 50 guests, free at 50 or more.\"","checks":["r0"]},{"title":"Pushing or inventing","why":"The AI offers a discount or says 'book now'.","fix":"Add: \"The choice is his; no discounts or pressure.\"","checks":["r2"]},{"title":"Long reply","why":"The AI writes a menu pitch.","fix":"Add: \"Plain text, under 100 words.\"","checks":["r2","plainText","maxWords"]}],"promptHints":[{"label":"Both calculations","patterns":["48 x 28","50 x 24","two lines"]},{"label":"Delivery rule","patterns":["delivery","\\$?45"]},{"label":"Saving","patterns":["saves","189","less"]},{"label":"No pressure","patterns":["his choice","no discount","no pressure"]},{"label":"Plain text and cap","patterns":["plain text","under 100 words"]}],"hint":"Ask for both totals with the delivery fee, the saving, and no pressure.","rubricLabels":["Shows the 48-guest math: 48 x 28 = 1344, plus 45 delivery = 1389","Shows the 50-guest math: 50 x 24 = 1200 with no delivery fee, and says 50 guests costs 189 less (1389 - 1200)","Says the headcount choice is Ravi's, invents no discount or deadline pressure, and is signed Maya in plain text under 100 words"]}