{"id":"sales-contract-length-objection-talk-track","audience":"sales","category":"sales-work","technique":"constraints","track":"sales","level":"beginner","title":"Script a three-line answer to \"I don't want a long contract\"","free":false,"task":"A prospect says he doesn't want to be locked into a long contract. Write a three-line talk track in plain text under 60 words, starting the lines exactly with Acknowledge:, Options: and Ask:. Options names only the two real term options in the notes with their prices. Ask is one question about which term fits better. Do not criticize competitors and do not mention a discount beyond the stated price difference.","materialLabel":"Terms and prospect notes (attached to your prompt automatically)","material":"Prospect: Gil Ferraro, owner of Ferraro HVAC (14 techs). Product: Dispatchly.\n\nTerm options (price per tech per month, 2026):\n- Month-to-month: $48 per tech.\n- 12-month term: $42 per tech.\n- (A 24-month option existed in 2025 at $38; retired.)\nNo other terms are available. Cancellation on month-to-month: any time, effective at month end. On the 12-month term: no cancellation without paying the remaining months.\n\nGil's words: \"I've been burned by a long contract before. I don't want to be stuck.\"\n\nRep: Isla. Policy: reps may not offer custom terms or discounts beyond these two options.","rules":[{"type":"plainText"},{"type":"maxWords","max":60}],"mistakes":[{"title":"Offering the retired option","why":"The AI mentions the 24-month $38.","fix":"Add: \"Only the two current options.\"","checks":["r1"]},{"title":"Inventing a custom deal","why":"The AI offers a trial or discount.","fix":"Add: \"No custom terms or discounts.\"","checks":["r2"]},{"title":"No closing question","why":"The AI ends with 'let me know'.","fix":"Add: \"Ask is one question about which term fits better.\"","checks":["r2"]},{"title":"Wrong shape","why":"The AI writes a long paragraph.","fix":"Add: \"Three labeled lines under 60 words, plain text.\"","checks":["r0","plainText","maxWords"]}],"promptHints":[{"label":"Lists the three labels","patterns":["acknowledge:","options:","ask:"]},{"label":"Names the two options","patterns":["month.to.month","12.month","\\$48","\\$42"]},{"label":"Ends with a question","patterns":["one question","which term"]},{"label":"Bans extras","patterns":["discount","custom","criticize"]},{"label":"Limits length","patterns":["under 60","\\d+\\s*words"]}],"hint":"Give the three labels, the two options with prices and the closing question.","rubricLabels":["Has exactly three lines starting Acknowledge:, Options: and Ask: in that order","Options names month-to-month at $48 per tech and the 12-month term at $42 per tech, and no 24-month option","Ask is one question about which term fits better, with no competitor criticism and no custom discount"]}