{"id":"sales-legal-review-status-update-to-buyer","audience":"sales","category":"sales-work","technique":"constraints","track":"sales","level":"beginner","title":"Update a buyer on contract review without promising a signing date","free":false,"task":"Write a status update email to the buyer. Plain text under 70 words, starting \"Hi Wen,\". Say our legal team received the buyer's changes on Nov 5, expects to respond within 3 business days, and give the date that works out to (count from Nov 5; weekends do not count). Don't predict the outcome, say what legal will accept, or promise a signing date. Sign off \"Hamid\". Line 1 must be exactly \"Subject: Contract review status\".","materialLabel":"Contract status (attached to your prompt automatically)","material":"Deal: Marlow Dental Group; Buyer contact: Wen Tran, practice manager. Rep: Hamid.\nCustomer sent contract changes to our legal team on Thu Nov 5 2026.\nLegal turnaround: 3 business days from receipt (Mon to Fri; weekends excluded). So the response is expected by Tue Nov 10.\nHamid wanted to say 'we'll accept most of your changes' and 'we can sign by Nov 13' (neither is approved; legal decides).\nWen's question: 'Where are we on the contract?'\nCompany policy: reps never describe what legal will accept; no signing date promises.","rules":[{"type":"maxWords","max":70},{"type":"plainText"}],"mistakes":[{"title":"Predicting acceptance","why":"The AI says 'we expect to accept most changes'.","fix":"Add: \"Don't say what legal will accept.\"","checks":["r1"]},{"title":"Promising a signing date","why":"The AI says 'we can sign by Nov 13'.","fix":"Add: \"No signing date promises.\"","checks":["r1"]},{"title":"Wrong date math","why":"The AI counts weekends.","fix":"Add: \"3 business days from Nov 5 is Tue Nov 10.\"","checks":["r0"]},{"title":"Wrong form","why":"The AI writes a long email.","fix":"Add: \"Plain text under 70 words, sign off Hamid.\"","checks":["r2","maxWords","plainText"]}],"promptHints":[{"label":"Sets the opener","patterns":["hi wen"]},{"label":"States the received date and the response date","patterns":["nov(ember)? 5","nov(ember)? 10","3 business days"]},{"label":"Bans predictions","patterns":["predict","accept","outcome"]},{"label":"Bans signing date promises","patterns":["signing date","promise"]},{"label":"Sets the sign-off","patterns":["hamid","sign off"]}],"hint":"Give the opener, the dates, and ban predictions and signing-date promises.","rubricLabels":["Starts with \"Hi Wen,\" and says legal received the changes on Nov 5 and expects to respond within 3 business days, by Tue Nov 10, and line 1 is exactly \"Subject: Contract review status\"","Does not predict the outcome, say what legal will accept, or promise a signing date such as Nov 13","Signs off Hamid and is under 70 words in plain text"]}