{"id":"sales-photographer-booking-faq-eight-lines","audience":"small-business","category":"sales-work","technique":"grounding","track":"sales","level":"intermediate","title":"Answer four client questions from your own booking policy","free":false,"task":"A new client, Dani, asked four questions. Write exactly 8 plain-text lines: Q1:, A1:, Q2:, A2:, Q3:, A3:, Q4:, A4:. Each A line is under 22 words and uses only the policy. If the policy doesn't cover a question, the A line is exactly \"Please ask me directly - I'll answer within one business day.\" No prices beyond those in the policy.","materialLabel":"Your notes (attached to your prompt automatically)","material":"BOOKING POLICY - Lena Ortiz Photography (family and portrait sessions)\n- Session fee: $250 for up to 60 minutes and 20 edited images. Extra images: $15 each.\n- Deposit: $75 to hold the date; the balance is due on the day. The deposit is non-refundable but can be moved to a new date once.\n- Rescheduling: free with 48 hours notice; inside 48 hours it counts as the one move.\n- Delivery: online gallery within 10 days of the session.\n- Travel: free within 15 miles of downtown; $0.60 per mile beyond that.\n- Weather: outdoor sessions can be rescheduled for rain at no cost.\n- Not in policy: second photographers, prints, mini-sessions, drone shots.\n\nDANI'S QUESTIONS (email Nov 3):\n1. How much is the deposit and is it refundable?\n2. How soon will I get my photos?\n3. Do you offer printed albums?\n4. What happens if it rains on the day of an outdoor session?","rules":[{"type":"plainText"},{"type":"maxWords","max":130}],"mistakes":[{"title":"Inventing album prices","why":"The AI offers albums and guesses a price.","fix":"Add: \"If the policy doesn't cover it, the A line is exactly: Please ask me directly - I'll answer within one business day.\"","checks":["r2"]},{"title":"Missing deposit details","why":"The AI says the deposit is refundable or skips the one move.","fix":"Add: \"A1 states $75, non-refundable, can move once.\"","checks":["r1"]},{"title":"Wrong layout","why":"The AI writes a friendly email with a greeting.","fix":"Add: \"Exactly 8 plain-text lines labeled Q1:, A1: ... Q4:, A4:. No greeting.\"","checks":["r0","plainText","maxWords"]}],"promptHints":[{"label":"Names the eight labels","patterns":["q1:","a1:","8 (plain.text )?lines|eight"]},{"label":"Policy only","patterns":["only the policy","uses only"]},{"label":"Fallback wording","patterns":["ask me directly","one business day"]},{"label":"Caps answers","patterns":["under 22 words"]},{"label":"No extra prices","patterns":["no prices","invent"]}],"hint":"Name the eight labels, limit answers to the policy, and give exact wording for what's not covered.","rubricLabels":["Has exactly 8 lines labeled Q1:, A1:, Q2:, A2:, Q3:, A3:, Q4:, A4: in order, each A under 22 words","A1 says $75 and non-refundable but can be moved to a new date once; A2 says an online gallery within 10 days; A4 says outdoor sessions can be rescheduled for rain at no cost","A3 is exactly \"Please ask me directly - I'll answer within one business day.\" because prints and albums are not in the policy, with no invented prices"]}