{"id":"sales-pre-call-questions-three-for-buyer","audience":"sales","category":"sales-work","technique":"format","track":"sales","level":"beginner","title":"Send three pre-call questions so the buyer can prepare","free":false,"task":"Write a short email sending three questions to the buyer before the discovery call. Line 1 must be exactly \"Subject: Three questions before Thursday\". Start with \"Hi Gus,\". Plain text under 80 words. List exactly 3 numbered questions (1. 2. 3.), each an open question starting with What or How, under 15 words, with no mention of our product or price. State that answering is optional and sign off \"Tara\".","materialLabel":"Call prep (attached to your prompt automatically)","material":"Buyer: Gus Alder, operations manager at Ridgeway Plumbing Supply (30 staff). Rep: Tara. Call: Thursday Nov 12, 10 am ET.\nTopics to learn: how orders are taken today, what causes delays, and how success would be measured.\nProduct: OrderPilot (order-management software) - not to be mentioned in the questions. Price: not for this email.\nTone: Gus is busy; keep it light. Answers optional: Tara will ask live if he doesn't have time.\n\nDraft questions (to rewrite): 'Do you struggle with order delays?' 'Would OrderPilot help?' 'Is your budget approved?'","rules":[{"type":"maxWords","max":80},{"type":"plainText"}],"mistakes":[{"title":"Reusing the closed drafts","why":"The AI keeps 'Do you struggle...'.","fix":"Add: \"Every question starts with What or How.\"","checks":["r1"]},{"title":"Mentioning the product or budget","why":"The AI keeps 'Would OrderPilot help?'","fix":"Add: \"No product name, price or budget questions.\"","checks":["r2"]},{"title":"Missing optional note","why":"The AI doesn't say optional.","fix":"Add: \"Say answering is optional.\"","checks":["r2"]},{"title":"Wrong subject or length","why":"The AI writes a long email.","fix":"Add: \"Exact subject; plain text under 80 words.\"","checks":["r0","maxWords","plainText"]}],"promptHints":[{"label":"Sets subject and opener","patterns":["subject: three questions","hi gus"]},{"label":"Fixes three numbered questions","patterns":["3 numbered","exactly 3","1\\."]},{"label":"Sets openers","patterns":["what or how","starting with"]},{"label":"Says optional","patterns":["optional"]},{"label":"Bans product and price","patterns":["product","price","budget"]}],"hint":"Give the exact subject and opener, three numbered open questions and the ban on product and price.","rubricLabels":["Line 1 is exactly \"Subject: Three questions before Thursday\" and the body starts with \"Hi Gus,\"","Has exactly 3 numbered questions, each starting with What or How, under 15 words, covering how orders are taken today, what causes delays, and how success would be measured","Mentions no product name or price, says answering is optional, and signs off Tara"]}