{"id":"sales-qualifying-call-script-five-labeled-questions","audience":"sales","category":"sales-work","technique":"format","track":"sales","level":"intermediate","title":"Script a five-question qualifying call with a label for each","free":false,"task":"Write a qualifying call script as exactly 5 lines in the form \"Label: question\" using these labels in order: Situation, Problem, Impact, Decision, Timeline. Each question starts with What, How or Who, is under 14 words, and does not mention our product or price. Make the Decision question about who else is involved, and the Timeline question about what date matters. Plain text.","materialLabel":"Prospect context (attached to your prompt automatically)","material":"Prospect: Harborline Marine Supply (wholesale chandlery, 50 employees). Contact: Omar Haddad, purchasing manager. Rep: Ines at Orderly (purchase-order software).\n\nKnown: Omar emailed the company asking about 'a better way to handle purchase orders'; the company uses spreadsheets and email.\nUnknown: who approves software, budget, deadlines, how many POs per month.\nBanned in questions: the product name, 'price', yes/no openers (Do/Is/Would), and leading words like 'struggle'.\nCall length: 20 minutes.\n\nContext: Orderly sells to wholesalers and distributors with 20 to 200 employees. Omar's company handles roughly 300 purchase orders a month according to its website's careers page, but that number is not confirmed and should not be used in questions. The call is Tue Nov 10 at 11 am ET. Ines wants to learn the process, not pitch; a demo will be scheduled only if the answers show a fit.","rules":[{"type":"maxWords","max":90},{"type":"plainText"}],"mistakes":[{"title":"Yes/no questions","why":"The AI starts with 'Do you' or 'Is'.","fix":"Add: \"Start with What, How or Who.\"","checks":["r1"]},{"title":"Mentioning the product","why":"The AI asks about Orderly.","fix":"Add: \"No product name or price.\"","checks":["r2"]},{"title":"Wrong Decision or Timeline focus","why":"The AI asks about budget.","fix":"Add: \"Decision: who else is involved; Timeline: what date matters.\"","checks":["r1"]},{"title":"Wrong shape","why":"The AI writes a long script.","fix":"Add: \"Exactly 5 lines Label: question.\"","checks":["r0","plainText"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting and runs long when you only give a total.","fix":"Cap each part, like \"each line under 15 words,\" so the total lands well under the limit.","checks":["maxWords"]}],"promptHints":[{"label":"Lists the five labels","patterns":["situation","problem","impact","decision","timeline"]},{"label":"Sets question openers","patterns":["what, how or who","start with"]},{"label":"Targets Decision and Timeline","patterns":["who else","what date"]},{"label":"Bans product and price","patterns":["product name","price"]},{"label":"Limits length","patterns":["under 14"]}],"hint":"Give the five labels in order, the question openers and what Decision and Timeline ask.","rubricLabels":["Has exactly 5 lines in the form Label: question with the labels Situation, Problem, Impact, Decision, Timeline in that order","Every question starts with What, How or Who and is under 14 words, with the Decision question about who else is involved and the Timeline question about what date matters","No question mentions Orderly or price, uses a yes/no opener or the word struggle"]}