{"id":"sales-quote-expiry-notice-honest-dates","audience":"sales","category":"sales-work","technique":"constraints","track":"sales","level":"beginner","title":"Remind a buyer a quote expires without invented urgency","free":false,"task":"Write a quote-expiry reminder email to Andrea at Rowan Dental. Plain text under 80 words, subject line first. State the quote number, total and the exact expiry date, say what happens after expiry using only the notes (the price list changes Dec 1), and offer to extend the quote 7 days if she is still deciding. Do not use urgency words (last chance, hurry, act now, don't miss out).","materialLabel":"Quote record (attached to your prompt automatically)","material":"Quote #Q-4471 for Rowan Dental, contact Andrea Whitfield.\nTotal: $12,960 for 12 months (6 users x $180/month x 12).\nIssued: Oct 16 2026. Valid for 30 days -> expires Nov 15 2026.\n\nAfter expiry: new quotes are issued at the new price list effective Dec 1 2026. Between Nov 16 and Nov 30 a quote can still be re-issued at the current price by a manager on request.\nExtension policy: reps may extend a quote by up to 7 days once, on the buyer's request.\n\nRep: Haruto. Andrea said on Nov 2 that she needs her partner's sign-off. \nDo not mention: competitor deals, the discount floor, other buyers' interest.","rules":[{"type":"maxWords","max":80},{"type":"plainText"}],"mistakes":[{"title":"Urgency language","why":"The AI says 'last chance to save'.","fix":"Add: \"No urgency words; state dates plainly.\"","checks":["r2"]},{"title":"Wrong expiry date","why":"The AI computes 30 days from Nov 6.","fix":"Add: \"Expiry is Nov 15 as in the quote record.\"","checks":["r0"]},{"title":"Leaking internal info","why":"The AI mentions the discount floor.","fix":"Add: \"Don't mention the floor, competitors or other buyers.\"","checks":["r2"]},{"title":"Long email","why":"The AI writes a pushy long email.","fix":"Add: \"Plain text under 80 words.\"","checks":["maxWords","plainText","r1"]}],"promptHints":[{"label":"Includes quote details","patterns":["quote (number|#)","total","expiry"]},{"label":"Mentions the Dec 1 price list","patterns":["dec(ember)? 1","price list"]},{"label":"Offers the extension","patterns":["7.day","extend"]},{"label":"Bans urgency words","patterns":["urgen","last chance","act now"]},{"label":"Sets form and length","patterns":["subject","plain text","under \\d+"]}],"hint":"List the quote facts to include, the allowed extension and the banned words.","rubricLabels":["Line 1 starts with \"Subject:\" and the body states quote Q-4471, $12,960 and the expiry date of Nov 15","Says new quotes use the new price list effective Dec 1 and offers a one-time 7-day extension if she is still deciding","Contains none of last chance, hurry, act now or don't miss out, and doesn't mention competitors, the discount floor or other buyers"]}