{"id":"sales-reengage-no-decision-deal-new-information","audience":"sales","category":"sales-work","technique":"context","track":"sales","level":"intermediate","title":"Re-engage a stalled deal 90 days later with one new reason","free":false,"task":"Write a re-engagement email to Arlo Finch, plain text under 85 words, subject line first. Use exactly one new reason to talk from the notes (not a discount), mention the earlier proposal in one clause, and ask one easy question that can be answered with a single word. Don't write \"checking in\", \"touching base\", \"circling back\" or imply he owes a reply.","materialLabel":"Deal history (attached to your prompt automatically)","material":"Prospect: Arlo Finch, operations director at Summit Roofing Supply. Rep: Mei.\nHistory: Proposal for $23,400/year sent Aug 7 2026. Arlo said on Aug 20: \"Not a priority until we finish the warehouse move.\" No contact since (about 78 days).\n\nNew information:\n- Mei saw on Summit's website (Oct 28) that the warehouse move was completed.\n- Product update (Nov 2): a barcode-scanning feature that Arlo asked about during demos is now live.\n- Reps may not offer new discounts without VP approval; none is approved.\n- Old proposal expired Sept 6.\n\nNot allowed: speculating about why Arlo went quiet; mentioning competitors.\nMei's email style: short, friendly.","rules":[{"type":"maxWords","max":85},{"type":"plainText"}],"mistakes":[{"title":"Offering a discount","why":"The AI adds a limited-time offer.","fix":"Add: \"No discount; give exactly one new reason.\"","checks":["r1"]},{"title":"Stock phrases","why":"The AI opens with 'Just checking in'.","fix":"Add: \"Avoid checking in, touching base and circling back.\"","checks":["r2"]},{"title":"Guilt or speculation","why":"The AI says 'I know you've been busy'.","fix":"Add: \"Don't imply he owes a reply or guess why he's quiet.\"","checks":["r2"]},{"title":"Long email","why":"The AI lists several updates.","fix":"Add: \"Plain text under 85 words, subject first.\"","checks":["maxWords","plainText","r0"]}],"promptHints":[{"label":"Gives one new reason","patterns":["one new reason","new information"]},{"label":"Mentions the old proposal","patterns":["proposal","one clause"]},{"label":"Ends with a one-word question","patterns":["one word","single word","yes or no"]},{"label":"Bans stock phrases","patterns":["checking in","touching base","circling back"]},{"label":"Sets form and length","patterns":["subject","plain text","under 85"]}],"hint":"Say to use exactly one new reason, how to end and which phrases to avoid.","rubricLabels":["Line 1 starts with \"Subject:\" and the email gives exactly one new reason (the barcode-scanning feature now being live, or the completed warehouse move), without a discount","Mentions the earlier proposal in one clause and ends with one question answerable with a single word","Contains none of checking in, touching base or circling back, and does not imply Arlo owes a reply or speculate why he went quiet"]}