{"id":"sales-stiff-intro-email-warm-rewrite","audience":"sales","category":"sales-work","technique":"tone","track":"sales","level":"beginner","title":"Rewrite a stiff intro email in a warm, plain voice","free":false,"task":"Rewrite Priya's draft so it sounds like a friendly person wrote it. Start with \"Hi Nadia,\", make the first sentence about her fourth clinic opening in January, and end with \"Thanks, Priya\". Keep both meeting options. Use short plain words, drop any claim you can't back up, and keep it under 65 words in plain text.","materialLabel":"Your notes (attached to your prompt automatically)","material":"DRAFT BY PRIYA SHAH (Lumen Scheduling), to Nadia Fernandes, Operations Manager at Coastline Vet Group:\n\n\"Dear Ms. Fernandes, I am reaching out to introduce Lumen Scheduling, an industry-leading, best-in-class platform that leverages synergies across clinic workflows to optimize staff utilization. I would welcome the opportunity to circle back and explore how we might add value. Would you be available for a 20-minute call on Tuesday, Nov 17 at 2:00 p.m. or Wednesday, Nov 18 at 10:30 a.m.? Please do not hesitate to reach out with any questions. Kind regards, Priya Shah\"\n\nFACTS ON FILE:\n- Lumen Scheduling builds shift schedules for clinics; 40 clinics use it.\n- No independent ranking or award exists for \"industry-leading\".\n- Nadia posted on LinkedIn that Coastline is opening a fourth clinic in January.","rules":[{"type":"plainText"},{"type":"maxWords","max":65}],"mistakes":[{"title":"Keeping the buzzwords","why":"The AI polishes the wording but keeps 'industry-leading' and 'synergies'.","fix":"Add: \"Drop claims you can't back up and buzzwords like leverage, synergies, circle back.\"","checks":["r2"]},{"title":"Wrong greeting or sign-off","why":"The AI keeps 'Dear Ms. Fernandes' and 'Kind regards'.","fix":"Add: \"Start with 'Hi Nadia,', open with her fourth clinic in January, end with 'Thanks, Priya'.\"","checks":["r0"]},{"title":"Losing a meeting option","why":"The AI offers one time or a vague 'next week'.","fix":"Add: \"Keep both meeting times, with day, date and time.\"","checks":["r1"]},{"title":"Too long or formatted","why":"The AI adds bold text and a longer pitch.","fix":"Add: \"Plain text, under 65 words.\"","checks":["plainText","maxWords"]}],"promptHints":[{"label":"Sets greeting and sign-off","patterns":["hi nadia","thanks, priya"]},{"label":"Keeps both options","patterns":["both","two (times|options)","tuesday","wednesday"]},{"label":"Cuts unbacked claims","patterns":["can't back up","unbacked","drop","industry.leading"]},{"label":"Names the voice","patterns":["warm","friendly","plain","short words"]},{"label":"Caps length","patterns":["under \\d+ words","\\d+ words"]}],"hint":"Name the greeting and sign-off, and tell it to cut claims you can't prove.","rubricLabels":["Starts with \"Hi Nadia,\", ends with \"Thanks, Priya\", and the first sentence mentions her fourth clinic opening in January","Offers both times: Tue Nov 17 at 2:00 p.m. and Wed Nov 18 at 10:30 a.m., for a 20-minute call","Drops \"industry-leading\", \"best-in-class\", \"leverage\", \"synergies\" and \"circle back\" and makes no claim that is not in the facts on file"]}