{"id":"sales-talk-ratio-coaching-note-for-rep","audience":"sales","category":"sales-work","technique":"audience","track":"sales","level":"intermediate","title":"Write a coaching note from call stats for one rep","free":false,"task":"Write a coaching note to Dee Marchetti, an AE you manage, from her call stats. Use exactly three plain-text lines: Talk ratio: (show the division and compare to the current team target), Keep: (one thing she did well, using a stat), Try: (one change for her next call with a number she can hit). Under 80 words, no criticism of Dee as a person.","materialLabel":"Your notes (attached to your prompt automatically)","material":"CALL STATS - Dee Marchetti with Orchard Pharmacy (discovery call, Nov 3)\n- Total call length: 42 min\n- Dee talk time: 29 min. Prospect talk time: 13 min.\n- Dee's questions: 6 (2 open, 4 closed)\n- Prospect's questions to Dee: 5\n- Longest Dee monologue: 4 min 10 sec (product overview)\n- Next step set: yes, demo booked Nov 12\n\nTEAM TARGETS (updated Oct 1): rep talk time under 55 percent on discovery calls; at least 5 open questions per discovery call. (The old target was 70 percent.)\n\nManager note: Dee is 3 months in and has a strong close rate on demos.","rules":[{"type":"plainText"},{"type":"maxWords","max":80}],"mistakes":[{"title":"Using the old target","why":"The AI compares to 70 percent and says she's fine.","fix":"Add: \"Compare to the current target: under 55 percent.\"","checks":["r0"]},{"title":"Several changes","why":"The AI lists four improvements.","fix":"Add: \"Try: one change with a number.\"","checks":["r2"]},{"title":"No stat in Keep","why":"The AI praises her in general terms.","fix":"Add: \"Keep: one thing she did well, backed by a stat from the call.\"","checks":["r1"]},{"title":"Wrong structure","why":"The AI writes a paragraph or bullets.","fix":"Add: \"Exactly three plain-text lines: Talk ratio:, Keep:, Try:.\"","checks":["r0","plainText"]},{"title":"Too long","why":"The AI writes a full review.","fix":"Add: \"Under 80 words.\"","checks":["maxWords"]}],"promptHints":[{"label":"Names the three lines","patterns":["talk ratio:","keep:","try:"]},{"label":"Shows the division","patterns":["division","29\\s*/\\s*42","show the math"]},{"label":"Uses the current target","patterns":["current target","55","not the old"]},{"label":"Asks for a measurable change","patterns":["number","measurable","open questions"]},{"label":"Stays kind","patterns":["not criticiz","kind","coaching","supportive"]}],"hint":"Give the three labels, ask for the division, and say which target to compare against.","rubricLabels":["Talk ratio line shows 29 / 42 = 69 percent and compares it to the current 55 percent target (not the old 70)","Keep line uses a stat such as the booked demo or the prospect asking 5 questions, and does not criticize Dee personally","Try line gives one change with a number she can hit, such as at least 5 open questions or keeping her talk time under 55 percent"]}