{"id":"sales-too-busy-objection-three-beats","audience":"sales","category":"sales-work","technique":"constraints","track":"sales","level":"beginner","title":"Script a 3-line reply to \"we're too busy right now\"","free":false,"task":"A prospect says \"we're too busy to look at anything before year-end.\" Write a three-line talk track in plain text, one sentence per line, starting exactly with Acknowledge:, Reframe: and Ask:. The Reframe may use only the onboarding fact from the notes, with no guarantees. The Ask requests a 15-minute call on Tuesday or Wednesday next week.","materialLabel":"Your talk-track notes (attached to your prompt automatically)","material":"Product: Tallyfy Payroll Sync (hypothetical), connects time-tracking to payroll.\n\nFacts approved for reps:\n- Median customer onboarding: 3 weeks (it was 6 weeks in 2025 before we rebuilt setup).\n- Most customers start in a quiet month and run both systems side by side for one pay cycle.\n- Customers choose their own go-live date.\n\nNot approved:\n- \"Guaranteed live before year-end\" (a rep said this once and it caused trouble).\n- ROI numbers from the pilot (sample too small).\n\nContext: Prospect is Dale at Greenfield Orchards, 45 seasonal workers, payroll done by the owner.\nRep's calendar: free Tue and Wed next week afternoons.","rules":[{"type":"maxSentences","max":3},{"type":"plainText"}],"mistakes":[{"title":"Making a promise","why":"The AI reaches for a guarantee to beat the objection.","fix":"Add: \"Do not guarantee or promise any date or result.\"","checks":["r1"]},{"title":"Using the old onboarding time","why":"The notes mention both 6 and 3 weeks.","fix":"Add: \"Use the current 3-week median.\"","checks":["r1"]},{"title":"A vague ask","why":"The AI ends with \"let me know when works.\"","fix":"Add: \"The Ask requests a 15-minute call Tuesday or Wednesday next week.\"","checks":["r2"]},{"title":"Wrong shape","why":"The AI writes a paragraph or bullets with bold.","fix":"Say: \"Three lines starting with Acknowledge:, Reframe: and Ask:, plain text.\"","checks":["r0","maxSentences","plainText"]}],"promptHints":[{"label":"Names the three labels","patterns":["acknowledge","reframe","ask:"]},{"label":"One sentence each","patterns":["one sentence","3 sentences","three lines"]},{"label":"Uses the onboarding fact","patterns":["3.week","onboarding","three weeks"]},{"label":"Bans guarantees","patterns":["guarantee","promise","no promises"]},{"label":"Sets the meeting ask","patterns":["15.minute","tuesday","wednesday"]}],"hint":"Give the three labels, the one fact the Reframe may use, and the exact ask.","rubricLabels":["Has exactly three lines starting with Acknowledge:, Reframe: and Ask: in that order","The Reframe cites the 3-week median onboarding (not 6 weeks) and does not promise or guarantee a go-live date","The Ask requests a 15-minute call on Tuesday or Wednesday next week"]}