{"id":"sales-transcript-who-promised-what-commitments","audience":"sales","category":"sales-work","technique":"verification","track":"sales","level":"advanced","title":"Separate what we promised from what we only discussed","free":false,"task":"From the call transcript, write two plain-text sections with these exact headings on their own lines: We promised and Discussed only. Under each, dash bullets. We promised lists only things our rep said they would do (with a date if given). Discussed only lists ideas, maybes and questions without a commitment. Do not include anything the buyer promised. Under 100 words.","materialLabel":"Call transcript (attached to your prompt automatically)","material":"Call: Nov 5 2026, rep Kofi with Anita (CFO) and Dev (IT lead) at Stonefield Builders.\n\nAnita: Can you give us a discount if we sign before December?\nKofi: I'll check with my manager and come back to you by Wednesday.\nDev: We need single sign-on. Is that supported?\nKofi: I believe so, but I'm not 100% sure. I'll confirm with our SE and email you.\nAnita: Also, a phased rollout across the three offices would be ideal.\nKofi: We could probably do that. Let's see.\nDev: I'll send you our security questionnaire tomorrow.\nKofi: Great. And I'll send over case studies from other builders next week.\nAnita: What about on-site training?\nKofi: Maybe, depends on the plan.\n\nDates: Wednesday = Nov 11; next week starts Mon Nov 9. Case studies promised 'next week' without a day.","rules":[{"type":"plainText"},{"type":"maxWords","max":100}],"mistakes":[{"title":"Treating maybes as promises","why":"The AI lists the phased rollout as promised.","fix":"Add: \"Only things the rep said he would do.\"","checks":["r1","r2"]},{"title":"Including buyer commitments","why":"The AI adds Dev's questionnaire.","fix":"Add: \"Do not include anything the buyer promised.\"","checks":["r2"]},{"title":"Missing dates","why":"The AI writes 'Wednesday'.","fix":"Add: \"Use real dates where given.\"","checks":["r1"]},{"title":"Wrong structure","why":"The AI adds bold and a summary.","fix":"Add: \"Two exact headings with dash bullets, plain text.\"","checks":["r0","plainText","maxWords"]}],"promptHints":[{"label":"Uses the exact headings","patterns":["we promised","discussed only"]},{"label":"Defines promised","patterns":["said (they|he|she) would","commitment"]},{"label":"Defines discussed only","patterns":["ideas","maybes"]},{"label":"Excludes buyer promises","patterns":["buyer promised","do not include"]},{"label":"Limits form","patterns":["dash bullets","plain text","under 100"]}],"hint":"Give the two headings, define each and exclude buyer promises.","rubricLabels":["Has exactly the two headings We promised and Discussed only, each on its own line, with dash bullets under them","We promised lists Kofi checking with his manager on the discount by Wed Nov 11, confirming single sign-on support with the SE by email (no date given), and sending case studies next week","Discussed only lists the phased rollout, on-site training and the discount itself as not committed, and Dev's questionnaire (a buyer promise) is not included anywhere"]}