{"id":"sales-win-loss-interview-invite-neutral","audience":"sales","category":"sales-work","technique":"tone","track":"sales","level":"beginner","title":"Invite a lost prospect to a short feedback call","free":false,"task":"Write an email from Dana to Lars Petersen, whose company chose another vendor. Plain text, under 110 words. Ask for a 15-minute call, offer exactly the two times given, say it is not a sales call, say what happens with the feedback, and make it easy to decline. No gifts or incentives, no re-pitch.","materialLabel":"Your notes (attached to your prompt automatically)","material":"LOST DEAL - Fenwick Printing (contact: Lars Petersen, Operations Manager). Lost Oct 28 to another vendor (name not shared).\nWin-loss interview program: 15-minute call with the buyer, led by Dana Ruiz (not the original rep). Notes are shared with the product and sales teams without the buyer's name.\nTimes offered: Tue Nov 17 at 11:00 a.m. ET or Thu Nov 19 at 3:00 p.m. ET.\nRules: participation is voluntary; no gift cards or incentives; do not try to win the deal back on the call; do not mention pricing.\nOriginal rep: Omar Said. Lars's last email (Oct 28): \"Thanks for the time. We went another way.\"\nOur standard discount for lost-deal return offers is not to be mentioned.","rules":[{"type":"plainText"},{"type":"maxWords","max":110}],"mistakes":[{"title":"Re-pitching","why":"The AI sneaks in a product reminder or return offer.","fix":"Add: \"Not a sales call: no re-pitch, pricing or discount.\"","checks":["r2"]},{"title":"Offering an incentive","why":"The AI adds a gift card.","fix":"Add: \"No gifts or incentives.\"","checks":["r2"]},{"title":"Open-ended scheduling","why":"The AI says 'let me know what works'.","fix":"Add: \"Offer exactly Tue Nov 17 at 11:00 a.m. ET or Thu Nov 19 at 3:00 p.m. ET.\"","checks":["r0"]},{"title":"Missing the opt-out and use of notes","why":"The AI doesn't say what happens with the feedback.","fix":"Add: \"Say the notes are shared without his name and that he can decline.\"","checks":["r1"]},{"title":"Long, formatted email","why":"The AI writes a long email with bold text.","fix":"Add: \"Plain text, under 110 words.\"","checks":["plainText","maxWords"]}],"promptHints":[{"label":"Two times","patterns":["nov(ember)? 17","nov(ember)? 19","exactly the two"]},{"label":"Not a sales call","patterns":["not a sales call","no re.pitch"]},{"label":"Use of feedback","patterns":["without his name","product and sales"]},{"label":"No incentive","patterns":["no gifts","incentive","discount"]},{"label":"Plain text and cap","patterns":["plain text","under 80 words"]}],"hint":"Give the two times, say it isn't a sales call, say how feedback is used, and rule out incentives.","rubricLabels":["Asks for a 15-minute call and offers exactly the two times: Tue Nov 17 at 11:00 a.m. ET or Thu Nov 19 at 3:00 p.m. ET","Says it is not a sales call, that the notes go to the product and sales teams without his name, and that he can decline","Offers no gift or incentive and no discount, does not re-pitch, is signed Dana, and is plain text under 110 words"]}