{"id":"sec-off-authenticator-setup-steps","audience":"office","category":"security","track":"security","technique":"format","title":"Turn IT's long email into authenticator setup steps","free":false,"task":"IT sent a long email about the new sign-in app and your team asked you for 'just the steps'. Open with one line giving the deadline, then exactly 5 numbered steps, each under 15 words, in the order IT gave them. Use the current setup only; text-message codes were retired. Plain text, under 100 words.","materialLabel":"IT's email (attached to your prompt automatically)","material":"From: IT Service Desk\nSubject: Action needed: set up the Authenticator app (and some background)\n\nHi everyone,\n\nAs many of you know, we've been working on our security roadmap since spring, and one of our goals is stronger sign-in protection. After a long evaluation of several options, we chose the Authenticator app. We're excited about this change!\n\nText-message codes will stop working on Nov 14, so you need to finish setup by Friday, Nov 14 at 5 pm. (Earlier we said Nov 21. That date was wrong, sorry!)\n\nHow to set it up:\nFirst, install \"Authenticator\" from your phone's app store (the icon is a blue shield). Then, on your computer, go to https://myaccount.harborview.example.com and choose \"Security info\". Click \"Add sign-in method\" and pick \"Authenticator app\". A QR code will appear: open the app, tap \"+\" and scan it. Finally, the site sends a test approval to your phone; tap Approve to finish.\n\nIf you're worried about battery life, the app uses very little. Also, the IT holiday party is Dec 12!\n\nIf you don't have a work-friendly phone, reply to this email and we'll lend you a small key-fob device.\n\nThanks,\nIT Service Desk","rules":[{"type":"numberedItems","count":5},{"type":"plainText"},{"type":"maxWords","max":100}],"mistakes":[{"title":"Using the old date","why":"The AI may pick up Nov 21 or put the deadline at the end.","fix":"Say: \"First line: the deadline, Friday Nov 14 at 5 pm (Nov 21 was a mistake).\"","checks":["r0"]},{"title":"Merging or reordering steps","why":"The AI squeezes the setup into 3 steps or reorders them.","fix":"Ask: \"Exactly 5 numbered steps, in the order IT gave them.\"","checks":["r1","numberedItems"]},{"title":"Keeping the chatter","why":"The AI keeps the roadmap story and the party.","fix":"Add: \"Only the deadline and steps. Skip background and extras.\"","checks":["r2"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for \"under 100 words\" and it often lands well over.","fix":"Ask for less than the limit and cap each line: \"each line under 15 words, under 75 words total.\"","checks":["maxWords"]},{"title":"Letting markdown in","why":"AI adds bold and headings by default, and in the team chat they show up as stray symbols.","fix":"Add: \"Plain text only, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Puts the deadline first","patterns":["deadline","first line","nov(ember)? 14","open with"]},{"label":"Keeps IT's order","patterns":["order","same order","in sequence"]},{"label":"Drops the extras","patterns":["skip","leave out","only the steps","no background"]},{"label":"Says exactly how many","patterns":["\\b5\\b.{0,25}(step|line|item)","exactly (5|five)"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"People want to know when and how, nothing else. Ask for the deadline first, then a fixed number of steps in IT's order, and tell the AI what to drop.","rubricLabels":["The first line gives the deadline as Friday, Nov 14 at 5 pm (not Nov 21)","The 5 steps are in IT's order: install the Authenticator app, go to myaccount.harborview.example.com and open Security info, add the Authenticator app as a sign-in method, scan the QR code with the app, tap Approve on the test","Leaves out the background, battery life and holiday party, and does not mention text-message codes as a setup option"]}