{"id":"sec-off-tailgating-reminder","audience":"office","category":"security","track":"security","technique":"tone","title":"Write a no-blame door security reminder","free":false,"task":"After someone followed an employee through the badge door last week, facilities wants a reminder in the office channel. Open with the one rule, give the exact words to say to someone without a badge, and end with who to call. Don't name or hint at the employee involved, and keep a friendly tone. Plain text, under 60 words.","materialLabel":"Facilities notes (attached to your prompt automatically)","material":"Facilities notes - Nov 4, 2026 (Diane, Facilities Manager)\n\nWhat happened: On Thursday Oct 30 around 12:15 pm, a man in a delivery jacket followed Jordan from Accounts through the side badge door on floor 2. He walked around for about 10 minutes and left with a laptop bag from an empty desk (it turned out to be his own, he was looking for a meeting, but we didn't know that at the time). Jordan feels terrible about it.\n\nOur rule (from the building policy): every person badges in on their own, every time. No holding the door for anyone, even people you know.\n\nWhat to say if someone without a badge is behind you: \"Sorry, I can't let you in. Reception can help you at the front desk.\"\n\nWho to call: front desk at ext. 100 during the day, security guard line ext. 911 after 6 pm.\n\nOther notes: Badge readers on floor 3 are being replaced next week. Deliveries should always go to reception.\n\nDiane wants it friendly, people were upset by the last reminder that sounded like a lecture.","rules":[{"type":"plainText"},{"type":"maxWords","max":60}],"mistakes":[{"title":"Retelling the incident","why":"The AI opens with the story, which points at the employee involved.","fix":"Say: \"Don't name or hint at the person. Open with the rule.\"","checks":["r0","r2"]},{"title":"Vague advice","why":"The AI says 'politely ask them to use reception' without the words to use.","fix":"Ask: \"Include the exact words to say from the notes.\"","checks":["r1"]},{"title":"Sounding like a lecture","why":"The AI writes 'it is mandatory' and 'violations will be reported'.","fix":"Add: \"Friendly tone, like a neighbor reminding you.\"","checks":["r2"]},{"title":"Trusting the AI to count words","why":"AI is bad at counting. Ask for \"under 60 words\" and it often lands well over.","fix":"Ask for less than the limit and cap each line: \"each line under 15 words, under 45 words total.\"","checks":["maxWords"]},{"title":"Letting markdown in","why":"AI adds bold and headings by default, and in the office channel they show up as stray symbols.","fix":"Add: \"Plain text only, no bold, no headings.\"","checks":["plainText"]}],"promptHints":[{"label":"Sets a friendly, no-blame tone","patterns":["friendly","blame","not a lecture","warm"]},{"label":"Keeps the person private","patterns":["don'?t name","jordan","anonymous","private"]},{"label":"Gives the exact words","patterns":["exact words","what to say","script","sorry, i can'?t"]},{"label":"Ends with who to call","patterns":["ext","who to call","end with","front desk"]},{"label":"Sets a word limit","patterns":["\\d+\\s*words","word (limit|count)"]}],"hint":"A reminder works when people know exactly what to do and nobody feels singled out. Tell the AI what goes first, the words to say, and who must stay anonymous.","rubricLabels":["The first sentence states the rule: everyone badges in on their own, every time (no holding the door)","It includes the exact words to say: \"Sorry, I can't let you in. Reception can help you at the front desk.\" (or very close)","It ends with who to call (front desk ext. 100, and ext. 911 after 6 pm), and does not name Jordan, Accounts, or describe the Oct 30 incident in a way that points to a person"]}