{"id":"wri-np-explain-hours-app-to-volunteers","audience":"nonprofit","category":"explaining","technique":"audience","title":"Explain a new sign-in system to volunteers who hate tech","free":false,"task":"Your longtime volunteers, many in their 70s, must start logging hours a new way. Write exactly 4 numbered steps, each under 14 words, in the order they happen. Avoid tech words ('app', 'QR', 'login', 'sync', 'download'), describe what they'll see instead, and use the corrected sign-in location. Plain text, nothing before or after the steps. Write a prompt that gets that.","materialLabel":"Volunteer coordinator notes (attached to your prompt automatically)","material":"NEW VOLUNTEER SIGN-IN - Westside Community Pantry (starts Saturday, Nov 15)\n\nHow it works:\n- Instead of the paper binder, volunteers sign in on the tablet.\n- First memo said the tablet is at the front door. CORRECTION: it's on the back table by the coffee maker (front door gets too cold and the tablet died).\n- Tap the big green \"Volunteer\" button.\n- Type your last name, then tap your name when it shows up.\n- Tap \"Start shift.\" When you leave, come back, find your name again, and tap \"End shift.\"\n\nWhy: the county grant needs exact volunteer hours, and the binder pages kept going missing.\n\nWho needs help:\n- About 30 regular volunteers, most over 65. Several have said \"I don't do apps.\"\n- Marion (Tuesdays) offered to help anyone who gets stuck.\n\nTech details: the tablet runs VolunteerHub, syncs over Wi-Fi every 10 minutes, and there's a QR code option for smartphones that nobody needs to use.","rules":[{"type":"numberedItems","count":4},{"type":"plainText"}],"mistakes":[{"title":"Not setting the count","why":"The AI writes a long guide with tips, troubleshooting and a pep talk.","fix":"Set it: \"Exactly 4 numbered steps, each under 14 words.\"","checks":["numberedItems"]},{"title":"Using the old location","why":"The notes mention the front door before the correction.","fix":"Say it: \"The tablet is on the back table by the coffee maker.\"","checks":["r0"]},{"title":"Talking tech","why":"AI explains with \"log in to the app\" and \"scan the QR code\", exactly what scares these volunteers.","fix":"Ban them: \"No app, QR, login, sync or download. Describe what they'll see.\"","checks":["r1"]},{"title":"Adding extras","why":"The AI explains the grant and adds \"Don't worry, it's easy!\"","fix":"Add: \"Only the 4 steps. Plain text.\"","checks":["r2","plainText"]}],"promptHints":[{"label":"Says who it's for","patterns":["70s","older","not (techy|tech.savvy)","seniors","volunteers"]},{"label":"Sets the number of steps","patterns":["\\b(4|four)\\b.{0,15}(steps|lines|numbered)","numbered"]},{"label":"Uses the corrected location","patterns":["back table","coffee","correction"]},{"label":"Bans tech words","patterns":["no (tech|jargon)","app","qr"]},{"label":"Asks for plain text","patterns":["plain","no bold","no markdown","no formatting","no headings"]}],"hint":"People who 'don't do apps' do fine with what-you'll-see steps. Tell the AI the count, the right location and the words to avoid.","rubricLabels":["The steps are in order and include going to the tablet on the back table by the coffee maker (not the front door), tapping the green 'Volunteer' button, finding their name, and tapping 'Start shift' and 'End shift'","Uses none of these words: app, QR, login, sync, download","The reply is only the 4 numbered steps, with no intro, closing or explanation of the grant"]}