{"id":"wri-re-listing-inquiry-under-contract","audience":"real-estate","category":"customer-replies","technique":"context","title":"Answer a showing request for a home that's under contract","free":false,"task":"A buyer asked to see a listing that just went under contract. Reply in at most 4 sentences. The first sentence states the home's status plainly, then say backup offers are accepted and reviewed on Nov 18, offer the two Saturday showing times, and ask whether they're pre-approved. No pressure lines ('won't last', 'act fast', 'hot property'). Write a prompt that gets that reply.","materialLabel":"The inquiry and your listing notes (attached to your prompt automatically)","material":"INQUIRY via HomeFinder from Ben and Alyssa Ward:\nHi! Is 18 Larch Lane still available? We'd love to see it this Saturday if possible. Thanks!\n\nLISTING NOTES (me, agent Rita Gomez)\n- 18 Larch Lane, $515,000.\n- Status: under contract as of Nov 8. Buyer's inspection period ends Nov 18.\n- Sellers are accepting backup offers. A backup offer moves into first place if the current deal falls through.\n- Saturday showings allowed for backup buyers: 11:00 am or 1:30 pm.\n- Earlier this week I told a different buyer \"it's still available\" (that was before Nov 8). Status has changed.\n- Sellers want backup buyers to be pre-approved before showing.\n- I have two similar listings (9 Fern Ct, $499k; 31 Aspen Way, $529k) but the Wards didn't ask about them.","rules":[{"type":"maxSentences","max":4}],"mistakes":[{"title":"Not limiting the length","why":"The AI writes a long sales email with market commentary.","fix":"Be exact: \"At most 4 sentences.\"","checks":["maxSentences"]},{"title":"Dodging the status","why":"AI replies open with \"Thanks for your interest in this beautiful home!\" and hide that it's under contract.","fix":"Say it: \"Sentence 1: it went under contract Nov 8.\"","checks":["r0"]},{"title":"Leaving out the backup path","why":"The AI says it's under contract and stops, losing a possible buyer.","fix":"Add: \"Say backup offers are accepted and reviewed Nov 18, and offer Saturday 11:00 am or 1:30 pm.\"","checks":["r1"]},{"title":"Pressure and pitching","why":"AI adds \"homes like this won't last!\" and suggests other listings they didn't ask about.","fix":"Add: \"Ask if they're pre-approved. No pressure lines, no other listings.\"","checks":["r2"]}],"promptHints":[{"label":"Limits the sentences","patterns":["\\b(\\d|one|two|three|four|five|six)\\b.{0,12}sentences?","sentences?"]},{"label":"States the status first","patterns":["under contract","first sentence","status"]},{"label":"Mentions backup offers","patterns":["backup"]},{"label":"Offers the times","patterns":["11","1:30","saturday"]},{"label":"Bans pressure","patterns":["pressure","won'?t last","act fast","no (hype|sales)"]}],"hint":"Buyers trust agents who are straight about status. Tell the AI to lead with it, offer the real option and skip the hype.","rubricLabels":["The first sentence (after a greeting like 'Hi Ben and Alyssa,') says 18 Larch Lane is under contract, without implying it is simply available","Says the sellers are accepting backup offers and will review them on Nov 18, and offers Saturday at 11:00 am or 1:30 pm","Asks whether they are pre-approved, uses no pressure phrases ('won't last', 'act fast', 'hot property', 'don't miss'), and does not pitch the other listings"]}