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Sort 13 low-rated bot chats into 3 failure types
Practice: Asking for a format you can use. About 5 minutes.
About this exercise
You read 13 bot chats that customers rated 1 star and noted what went wrong in each. Group them into exactly 3 numbered failure types, each line 'Type: #ids = count', then one last line 'Total: N'. Leave out any chat where the low rating wasn't about the bot. Plain text, under 70 words.
Common mistakes when you ask AI for this
- Too many types. The AI splits wrong dates, wrong fees and wrong stores into separate groups. Try: Say: "Exactly 3 failure types."
- No ids or counts. The AI describes problems without showing which chats belong where. Try: Show the shape: "Type: #1, #4 = 2".
- Counting a non-bot rating. The AI counts every 1-star chat, including the one about the courier. Try: Add: "Leave out chats where the rating wasn't about the bot, and end with Total: N."
- Getting markdown back. AI defaults to bold headings and long bullets. Try: Ask for "plain text, no bold, no headings."
What a strong prompt includes
- Says exactly how many
- Asks for ids and counts
- Leaves out the non-bot chat
- Asks for a total
- Asks for plain text
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