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Brief an agent to import trade show leads cleanly

  • For Sales and customer success
  • You practice Setting limits and rules
  • Time about 5 minutes

About this exercise

You want an AI agent to import badge scans from a trade show into the CRM. Write its brief: skip students and competitors (competitor domains: routewise.com, fleetmatic.io), send anyone already in the CRM to you with ASK_HUMAN instead of importing a duplicate, tag every import TradeShow-Nov26, and never enroll anyone in an email sequence. Output exactly 7 numbered plain-text lines: one per scan in order (a skip gets a skip line), then DONE.

Common mistakes when you ask AI for this

  • Not showing the log format. Left alone, the AI writes a friendly report with headings instead of a checkable action log. Try: Show it literally: "Format every line like 1. ACTION: tool(args), then ASK_HUMAN: and DONE: lines. Plain text."
  • No tag rule. The AI imports with no tag or makes one up, so you can't find the list later. Try: Say: "Tag every import TradeShow-Nov26."
  • Not naming who to skip. The AI imports students and a competitor's rep. Try: Add: "Skip students and competitor domains. Existing contacts go to ASK_HUMAN."
  • Letting it start emails. Marketing's note makes the AI enroll everyone in a sequence. Try: Add: "Never enroll anyone in a sequence."

What a strong prompt includes

  • Sets the tag
  • Skips students and competitors
  • Checks for duplicates
  • Forbids sequences
  • Shows the action-log format

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