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Cascade three company key results into team key results

  • For Managers and team leads
  • You practice Giving the right context
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Cascade the company key results into your support team's key results. Output a markdown table with columns Company KR, Team KR, Owner, Measure. Exactly 3 rows, one per company KR. Each Team KR must be something the support team controls, use a number from the notes as its baseline, and have an owner from the team. Output only the table.

Common mistakes when you ask AI for this

  • Uncontrollable KRs. The AI makes churn the team KR. Try: Say: "Only what support controls; use health calls for churn."
  • No baseline. The AI writes 'improve CSAT'. Try: Say: "Use baselines from the notes: 79, 3.4 days, 20 accounts."
  • Wrong columns or rows. The AI adds rows. Try: Say: "Exactly 3 rows with the 4 columns."
  • Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each cell: "each cell under 14 words."
  • Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead, for example: "each line under 12 words."
  • Adding bold and notes. The AI bolds cells and adds notes around the table. Try: Say: "Plain text: only the table, no bold, no notes."

What a strong prompt includes

  • Columns
  • Three rows
  • Controls
  • Baselines
  • Only table

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