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Prepare staff answers for a price change at your salon

  • For Small business owners
  • You practice Saying who it's for
  • Time about 5 minutes
  • Level Intermediate

About this exercise

You are raising service prices on Jan 6 and staff will face client questions. Write exactly 4 numbered Q&A lines for the front desk in the format "1. Client asks: ... Say: ...". Each Say part is under 28 words, plain text, honest and calm. Never promise a price freeze or discount that is not in the notes.

Common mistakes when you ask AI for this

  • Promising a discount. The AI says a student discount is coming. Try: Say: "For the student discount say it's not decided."
  • Wrong format. The AI writes a script paragraph. Try: Say: "Format: 1. Client asks: ... Say: ..."
  • Missing facts. The AI gives generic answers. Try: Say: "Use the dates and rules from the notes."
  • Markdown. The AI bolds 'Say'. Try: Say: "Plain text."
  • Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each Say: "each Say under 25 words."
  • Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead, for example: "each line under 12 words."

What a strong prompt includes

  • Format
  • Four lines
  • Word limit
  • Honest
  • Leaves out rumor

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