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Announce a team split with empathy and only the facts
- For Managers and team leads
- You practice Getting the tone right
- Time about 5 minutes
- Level Intermediate
About this exercise
Your team lead Rosa is leaving and her 10-person team is being split between you and another manager. Write the email to the team: a subject line starting "Change:", then who moves where and from what date, a line starting "What stays the same:", and a line starting "Not decided yet:". Keep it under 180 words, plain text, warm but factual, and don't share why Rosa is leaving.
Common mistakes when you ask AI for this
- Copying the hype subject line. The AI reuses 'Exciting new chapter!' because it's in the notes. Try: Say: "Subject line starts with Change: and states the change plainly."
- Mixing confirmed and open items. The AI blends what's decided with what isn't, so people can't tell which is which. Try: Ask for two labeled lines: "What stays the same:" and "Not decided yet:".
- Sharing private details. The AI explains why Rosa is leaving because the notes say it. Try: Add: "Don't give any reason for Rosa leaving."
- Formatting like a press release. The AI adds bold headers and long paragraphs. Try: Add: "Plain text email, under 140 words."
- Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead: "each line under 15 words."
What a strong prompt includes
- Fixes the subject line
- Labels what stays and what's open
- Protects private details
- Sets the tone
- Sets a word limit
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