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Write an honest objection talk track for the playbook
- For Sales and customer success
- You practice Setting limits and rules
- Time about 5 minutes
- Level Beginner
About this exercise
You're adding an objections section to the sales playbook. For each of the three objections in the notes, write a two-line pair: "They say:" then "You say:". Use only the approved proof points, and don't use any deadline or price-increase pressure. Plain text, under 150 words.
Common mistakes when you ask AI for this
- Not naming the approved list. The AI grabs the most persuasive line, including unapproved claims. Try: Add: "Use only the approved proof points."
- Allowing pressure tactics. Sales copy from AI often adds urgency like "prices go up soon". Try: Add: "No deadlines, scarcity or price-increase pressure."
- No pair format. The AI writes paragraphs of advice for each objection. Try: Show it: "They say: ... then You say: ..., one line each."
- Getting markdown. The AI bolds the objections and adds headings. Try: Add: "Plain text, no bold."
What a strong prompt includes
- Shows the pair format
- Uses approved points only
- Bans pressure
- Covers each objection
- Asks for plain text
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