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Write an honest objection talk track for the playbook

  • For Sales and customer success
  • You practice Setting limits and rules
  • Time about 5 minutes
  • Level Beginner

About this exercise

You're adding an objections section to the sales playbook. For each of the three objections in the notes, write a two-line pair: "They say:" then "You say:". Use only the approved proof points, and don't use any deadline or price-increase pressure. Plain text, under 150 words.

Common mistakes when you ask AI for this

  • Not naming the approved list. The AI grabs the most persuasive line, including unapproved claims. Try: Add: "Use only the approved proof points."
  • Allowing pressure tactics. Sales copy from AI often adds urgency like "prices go up soon". Try: Add: "No deadlines, scarcity or price-increase pressure."
  • No pair format. The AI writes paragraphs of advice for each objection. Try: Show it: "They say: ... then You say: ..., one line each."
  • Getting markdown. The AI bolds the objections and adds headings. Try: Add: "Plain text, no bold."

What a strong prompt includes

  • Shows the pair format
  • Uses approved points only
  • Bans pressure
  • Covers each objection
  • Asks for plain text

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