Library › Sales AI › Sales and customer success

Prep for a 9 am call with five lines you can read in a minute

  • For Sales and customer success
  • You practice Giving the right context
  • Time about 5 minutes
  • Level Beginner

About this exercise

You have 60 seconds before the call. Write 5 plain-text lines starting with these labels: Who:, Last touch:, Goal today:, Watch out:, Ask:. Each line is under 15 words. Use only the CRM notes, and use the latest activity date. In Watch out, name only the risk the notes actually state.

Common mistakes when you ask AI for this

  • Using an older touch. The AI picks the proposal or the first call. Try: Add: "Use the latest activity date."
  • Padding with trivia. The AI adds the ham radio detail or competitor facts. Try: Add: "Use only what matters for today's call; leave out hobbies."
  • Wrong format. The AI writes a briefing with headings. Try: Add: "Five lines starting with Who:, Last touch:, ..."
  • Too much to read. The AI writes long lines. Try: Add: "Each line under 15 words."

What a strong prompt includes

  • Lists the five labels
  • Limits line length
  • Uses the latest activity
  • Stays inside the notes
  • Plain text

Practice this now ↑

Related exercises