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Brainstorm replies to "too expensive" in your best rep's style
Practice: Showing an example of what you want. About 5 minutes.
About this exercise
Your reps keep hearing "Fieldnote is too expensive." You want exactly 5 numbered replies they can say on a call, in the style of your best rep's line: "Expensive compared to what? How many jobs did you reschedule last month?" Each reply must open with a question back to the buyer, use only approved proof points from the battlecard, and never offer or hint at a discount. Keep the list under 100 words, plain text, with no intro or explanations. Write a prompt that gets those 5 replies.
Common mistakes when you ask AI for this
- Asking for "help with price objections". The AI writes a general sales lesson with headings and frameworks instead of lines a rep can say. Try: Be exact: "Exactly 5 numbered replies a rep can say out loud."
- Describing the style instead of showing it. "Make them conversational" means something different to the AI. It defaults to long, polished pitches. Try: Paste your best rep's line and say "Match this style: open with a question back to the buyer."
- Trusting the AI to count words. AI is bad at counting. Ask for "under 100 words" and it often lands well over. Try: Cap each part instead, like "each line under 14 words," so the total lands well under 100.
- Letting it use any claim on the page. The AI grabs the most impressive numbers, including the ones legal hasn't approved, and sometimes invents new ones. Try: Add: "Use only the approved proof points. No other numbers."
- Not ruling out discounts. Sales advice from AI often ends with "offer a limited-time discount", which breaks your policy. Try: Add: "Never offer or hint at a discount or free months."
What a strong prompt includes
- Says how many replies
- Shows an example
- Opens with a question
- Limits claims to approved ones
- Rules out discounts
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