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Decide on access requests using the access policy

  • For Managers and team leads
  • You practice Setting limits and rules
  • Time about 5 minutes

About this exercise

Four people on your team asked for system access. Decide each one using the access policy, as exactly 4 numbered lines like '1. Name - Approve / Deny / Approve until DATE - reason'. Approve only what the person's job needs, and give temporary access an end date. Plain text, under 90 words.

Common mistakes when you ask AI for this

  • Saying yes to everyone. The AI sympathizes with Tom's frustration and approves with a caution. Try: Say: "Decide using the policy only. Managers can't approve admin rights."
  • Forgetting end dates. The AI approves Kenji's cover access with no end date, so it stays forever. Try: Add: "Temporary access gets an end date."
  • No clear decision shape. The AI writes 'probably fine' or 'consider limiting'. Try: Give the shape: "Name - Approve / Deny / Approve until DATE - reason."
  • Trusting the AI to count words. AI is bad at counting. Ask for "under 90 words" and it often lands well over. Try: Ask for less than the limit and cap each line: "each line under 15 words, under 70 words total."
  • Letting markdown in. AI adds bold and headings by default, and in the access tool they show up as stray symbols. Try: Add: "Plain text only, no bold, no headings."

What a strong prompt includes

  • Uses the policy
  • Gives decision labels
  • Asks for end dates
  • Says exactly how many
  • Asks for plain text

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