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Warn staff about scam texts pretending to be you
- For Small business owners
- You practice Setting limits and rules
- Time about 5 minutes
About this exercise
Scammers are texting your staff pretending to be you. Write the group text: start with exactly 'Heads up from Lena:', say you will never text asking for gift cards or money, include the scam number so they can spot it, and tell them what to do. No links. Plain text, under 45 words.
Common mistakes when you ask AI for this
- A long warning. The AI writes a paragraph about scams that nobody reads on a phone. Try: Limit it: "Under 35 words, for a group text."
- No fixed opener. Without your opener, the text looks like it could be another scam. Try: Say: "Start with exactly: Heads up from Lena:"
- Leaving out the numbers. The AI says 'a scammer' but not which number to watch for or where to send it. Try: Ask: "Include the scam number and my real number."
- Letting markdown in. AI adds bold and headings by default, and in a text message they show up as stray symbols. Try: Add: "Plain text only, no bold, no headings."
What a strong prompt includes
- Gives the exact opener
- Includes both numbers
- Says what to do
- Sets a word limit
- Asks for plain text
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