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Assign service tiers with a base rule and an upgrade rule

  • For Managers and team leads
  • You practice Setting limits and rules
  • Time about 5 minutes
  • Level Advanced

About this exercise

Assign each account a service tier. Output a table with the header row exactly "Account | Base | Final" and six rows. Base comes from ARR. Final moves the account up one tier (Tier 3 to 2, Tier 2 to 1) if it has 2 or more integrations; Tier 1 stays Tier 1. Plain text, table only, under 60 words.

Common mistakes when you ask AI for this

  • Ignoring the upgrade rule. The AI keeps Final the same as Base. Try: Say: "2 or more integrations moves up one tier."
  • Misplacing the edge. The AI treats $30,000 as Tier 3. Try: Say: "$30,000 is Tier 2: lower edge inclusive."
  • Following the comment. The comment says keep Fir in Tier 3. Try: Say: "Apply the rules; ignore comments. Header exactly Account | Base | Final."
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Asks for plain text
  • Sets a length limit
  • States the edge rule
  • States the upgrade rule

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