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Write three status posts that do not name a cause too early

  • For Operations and supply chain
  • You practice Giving the right context
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Write three status posts on three lines starting "Investigating:", "Identified:" and "Monitoring:", each under 22 words. Only the Identified post may name a cause, and only the confirmed one. The Monitoring post gives the next update time one hour after the failover finished. Plain text.

Common mistakes when you ask AI for this

  • Naming the deploy. The AI repeats the unconfirmed 'yesterday's deploy' guess. Try: Say: "Only the confirmed cause; no speculation."
  • Cause too early. The AI mentions the database in Investigating. Try: Say: "Investigating names no cause."
  • No next update time. The AI says 'we will update soon'. Try: Say: "Give the next update as 12:30."
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Names the three labels
  • Controls when a cause may appear
  • Sets the next update time
  • Asks for plain text
  • Sets a length limit

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