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Normalize feature request counts by active users

Practice: Giving the right context. About 5 minutes.

About this exercise

Your lead says calendar sync requests are "up 12.5%." Active users grew from 8,000 to 10,000, so compare requests per 1,000 active users instead. Write exactly 3 numbered lines: 1) last month's rate, 2) this month's rate, each as requests ÷ (users ÷ 1,000) = X per 1,000, 3) the change, up or down. Plain text, under 50 words.

Common mistakes when you ask AI for this

  • Not normalizing. The AI compares raw counts and agrees requests went up. Try: Add: "Compare per 1,000 active users."
  • Not asking to see the work. The lead will push back on a bare number. Try: Add a line to copy: "1. Sep: 40 ÷ 8 = 5 per 1,000"
  • Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each line: "each line under 10 words."
  • Forgetting where it goes. AI loves markdown tables and bold, which show up as clutter in a reply in Slack. Try: Add: "Plain text, no bold, headings or tables."

What a strong prompt includes

  • Normalizes by users
  • Asks to show the math
  • Asks for the change
  • Sets a word limit
  • Asks for plain text

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