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Announce a delay to three audiences with different limits
- For Communications and PR
- You practice Saying who it's for
- Time about 5 minutes
- Level Advanced
About this exercise
Write one line for each audience, in plain text, starting Customers:, Staff: and Investors:, each under 32 words. Customers: the new date and the credit, with no revenue figures. Staff: the cause and what changes for them, with no credit amount and no revenue figures. Investors: the revenue timing using only the approved range, with no customer credit. Use the latest date. Last line exactly: Comms and Legal review before release.
Common mistakes when you ask AI for this
- Leaking cross-audience details. The AI puts the revenue range in the customer line. Try: Say: "Customers: no revenue figures. Staff: no credit amount or revenue figures. Investors: no credit."
- Using an old date. The AI uses January 12. Try: Say: "Use the latest date: January 19."
- Adding uncleared items. The AI mentions layoffs or the cost of the fix. Try: Say: "Use only the cleared facts."
- Wrong structure. The AI writes one announcement. Try: Say: "Three lines: Customers:, Staff:, Investors:, then the exact last line."
- Markdown. The AI bolds labels. Try: Say: "Plain text."
- Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead, for example: "each line under 15 words."
What a strong prompt includes
- Three labels
- Per-audience limits
- Latest date
- Under 32 words
- Closing line
Related exercises
- Acknowledge a director's critical feedback without defensiveness (Leadership AI · Executives)
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- Announce a colleague's promotion with approved facts only (Leadership AI · Managers and team leads)
- Announce a holiday office closure with the latest dates (Leadership AI · Executives)
- Announce a manager swap in Slack with two sentences and one link (Leadership AI · Managers and team leads)