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Draft a Slack hand-off for your exec, flagged for approval

  • For Executive assistants
  • You practice Getting the tone right
  • Time about 5 minutes
  • Level Beginner

About this exercise

Your CEO, Gail, wants to hand this customer complaint to Marco Diaz, VP Customer Success. Draft the Slack message she would send him. Start with exactly "[Draft for Gail to approve]", tag @marco, give a deadline of Friday Nov 21 for a reply to the customer, and keep it under 70 words in plain text.

Common mistakes when you ask AI for this

  • No approval marker. The AI writes it as if it will be sent as-is. Try: Say: "Start with exactly [Draft for Gail to approve]."
  • No owner or deadline. The AI forwards the complaint with "can you look at this?" Try: Add: "Tag @marco and ask for a reply to the customer by Friday Nov 21."
  • Dropping the facts. The AI says "a customer is unhappy" without the numbers. Try: Add: "Include 5 of 14 clinics live at day 42."
  • Too long for Slack. The AI writes an email-length message with bold. Try: Say: "Under 60 words, plain text, Slack style."

What a strong prompt includes

  • Marks it for approval
  • Tags the owner
  • Gives a deadline
  • Includes the key facts
  • Fits Slack

Practice this now ↑

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