Answer employee benefit questions from the plan summary

About this exercise

Write an FAQ answering the three employee questions in the material, using only the plan summary and the update. Format each as "Q: ..." then "A: ...", in the order asked, answers under 30 words each. Use the corrected enrollment date from the update. If the summary does not answer something, the answer is exactly: Please ask the People Team. Plain text. No advice on which plan to choose. HR reviews before sending.

Common mistakes when you ask AI for this

• Old date. The AI uses Nov 13 from the draft. Try: Say: "Use the corrected date from the Nov 3 update."
• Guessing at orthodontics. The AI says it is probably not covered. Try: Say: "If the summary does not say, answer exactly: Please ask the People Team."
• Wrong format. The AI writes paragraphs or adds extra questions. Try: Say: "Exactly three Q:/A: pairs in the order given."
• Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead, for example: "each line under 15 words."
• Markdown. The AI bolds words or adds headings. Try: Say: "Plain text, no bold, no headings."

What a strong prompt includes

• Q and A format
• Use the update
• Exact fallback
• Answer length
• No plan advice

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